Chiquita Stewart
Roses, Variety Wholesalers
Montgomery,AL
1
Certification
12
years of professional experience
Lead Pharmacy Technician coordinating prescription processing, insurance claim resolution, and patient support in a retail pharmacy environment, while completing 30+ medication stock and inventory checks per week. Keeps technicians aligned on customer questions, workflow problems, and medication record accuracy while helping pharmacists clear difficult prescriptions. Maintains controlled substance documentation and inventory controls that support safe daily operations.
Work History
Certified Pharmacy Technician
8 Years 1 Month- Handle [number] prescription and insurance inquiries weekly from patients and healthcare providers.
- Enter prescription, billing, and insurance details into patient profiles with accuracy and confidentiality.
- Coordinate with insurance representatives to process claims, resolve concerns, and reconcile payments.
- Stock, label, and inventory medications to maintain accurate pharmacy records and product availability.
- Review customer and insurance information before filling requests to reduce errors and follow up delays.
- Maintain controlled-drug storage procedures, registries, and records to support compliant pharmacy operations.
Senior Sales Associate
11 Years 10 Months- Handle [number] customer interactions weekly while delivering courteous, solution-focused support on the sales floor.
- Train and mentor new sales associates to strengthen product knowledge, confidence, and day-to-day performance.
- Drive sales objectives consistently by promoting key items, generating leads, and supporting customer acquisition efforts.
- Develop sales plans to expand market share, customer base, and revenue through focused outreach.
- Improve sales processes by identifying gaps and implementing practical systems that strengthen daily operations.
- Greet customers warmly, answer product and service questions, and guide shoppers to the right merchandise.
Education
Associate of Science - Business Administration
Associate of Science - Pharmacy
High School Diploma
Skills
Manual and automated medication dispensing
Pharmacy and customer records management
Medication inventory control
Aseptic techniques
Patient confidentiality
Controlled substance handling
Prescription processing
Insurance claim processing
Customer service resolution
Pharmacy supervision
Team training & coaching
Pharmacy workflow coordination
Certification
CPhT, Certified Pharmacy Technician
Accomplishments
- Improved customer service standards by 90%.
- Increased customer retention 90% by delivering top-notch customer service from prescription drop-off to pick-up.
- Reduced prescribing errors 100% by reaching out to prescribers to verify medication orders.
- Facilitated the implementation of a new drug inventory system.
- Gained admission to Auburn pharmacist program.
Timeline
Certified Pharmacy Technician
Adams Drugs
10.2018 - CurrentRead More
Senior Sales Associate
Roses, Variety Wholesalers
01.2015 - CurrentRead More
Bullock County High School
High School Diploma
Read More
Penn Foster College
Associate of Science from Pharmacy
Read More
South University Montgomery Alabama
Associate of Science from Business Administration
Read More