Chirah Davis
Chicago,Illinois
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walgreens
03.2023 - 10.2023
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Entered and processed patients' prescriptions into internal system.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Collected co-payments or full payments from customers.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Counted, measured, and compounded medications following standard procedures.
Security Officer
Allied Universal- (Holiday Inn Express)
09.2022 - 03.2023
- Perform proactive monitoring of timely responses to potential/actual security threats
- Investigate, document, and manage security incidents and hazards
- Follow policies and procedures regarding alarms and emergency/disaster preparedness plans
- Facilitate planned drills and simulations
- Train and mentor staff on environment of care and emergency management processes and procedures.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Pharmacy Technician
Mount Sinai Hospital
03.2022 - 09.2022
- Mixes pharmaceutical preparations, fills bottles with prescribed tablets and capsules, type labels for bottles
- Assists Pharmacists to prepare and dispense medication
- Receives and stores incoming supplies
- Counts stock and enters data into the computer, and maintains inventory records
- Processes records of medication and equipment dispensed to hospital patients, computes charges, and enters data in the computer
- Prepares intravenous (IV) packs using sterile technique
- Cleans equipment and sterilizes glassware according to prescribed methods.
Bank Teller
Wells Fargo
11.2021 - 02.2022
- Greeted customers with enthusiasm and provided dedicated service throughout the transaction, increasing bank satisfaction ratings by [Number]%
- Was able to provide customer records on demand, such as account statements and check copies
- Assisted customers with opening or closing accounts, filling out loan applications, and enrolling in new services
- Followed all procedures involving financial and customer information to avoid possible data breaches and misuse.
City Mail Carrier
United States Postal Service
11.2020 - 05.2021
- Delivered mail to homes and businesses on foot, serving approximately [Number] customers per shift
- Greeted customers and provided information on mail pick-up times, postal regulations, and delivery costs
- Updated routes in real time based on weather and road conditions to cut delivery times by [Number]%
- Sorted and placed mail into mailboxes and post office boxes with high accuracy
- Worked directly with customers to deliver mail, packages, and orders
- Loaded and secured items in trucks to avoid parcel damage during delivery
- Transported [Product or Service] to [Timeframe] customer locations.
Education
BBA -
Malcom X College
06.2027
High School -
Community Christian Alternative Academy
Chicago, IL06.2019
Skills
- MS Office proficiency
- Communication skills
- Security Guard License
- Superior customer service
- Medical terminology
- Safety and security
- Weapons training
- Drug Inventory Management
- Order Verification
- Prescription Filling
- Medication Dispensing
- Supply Restocking
- Insurance Verification
- Insurance Billing
- Interpreting Orders
- Receiving Incoming Supplies
- Answering Customer Questions
- Drug Storage Procedures
- Problem-Solving Skills
- Processing Payments
- Record Preparation
- Verifying Orders
- Advanced Math Skills
- Patient Confidentiality
- Stocking Shelves
Certification
Pharmacy Technician Certificate
Timeline
Pharmacy Technician
Walgreens
03.2023 - 10.2023
Security Officer
Allied Universal- (Holiday Inn Express)
09.2022 - 03.2023
Pharmacy Technician
Mount Sinai Hospital
03.2022 - 09.2022
Bank Teller
Wells Fargo
11.2021 - 02.2022
City Mail Carrier
United States Postal Service
11.2020 - 05.2021
BBA -
Malcom X College
High School -
Community Christian Alternative Academy
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