Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic
Chloé Castillo

Chloé Castillo

Suwanee,GA

Summary

Enthusiastic service provider skilled in creating welcoming environments and addressing customer inquiries. Proven ability to manage multiple tasks efficiently while ensuring the highest level of client satisfaction.

Overview

1
1
year of professional experience

Work History

Concessions Worker

Osgood Concessions
Suwanee, Georgia
08.2025 - Current
  • Maintained cleanliness of the concession stand and surrounding areas.
  • Assisted customers with menu selections and answered questions promptly.
  • Stocked inventory and ensured supplies were readily available for service.
  • Cleaned concession area including counters, floors, equipment, and utensils.
  • Prepared popcorn, pretzels, and other snacks in timely manner.

Hostess

Tequila Fiesta Taqueria and Bar
Suwanee, Georgia
07.2025 - Current
  • Greeted and seated guests promptly in a busy taqueria environment.
  • Communicated wait times clearly to guests while maintaining a friendly demeanor.
  • Maintained cleanliness and organization of entrance and waiting area.
  • Handled customer inquiries and resolved minor issues with professionalism.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Created an enjoyable atmosphere by engaging in friendly conversation with guests.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Provided menus to customers and answered questions regarding menu items.

Party Coordinator

Sweet and Sassy
Cumming, Georgia
09.2024 - 07.2025
  • Entertained 5 to 15 kids at a time.
  • I painted the nails of 5 to 15 kids in a short amount of time.
  • I did hairstyles on 5 to 15 kids in a short amount of time.
  • Collaborated with coworkers to address any last-minute changes or issues.
  • Communicated regularly with clients before, during and after events to address any questions or concerns they may have had about the party.
  • Worked closely with clients to develop custom solutions for their party needs.
  • Ensured that all guests had an enjoyable experience by providing excellent customer service throughout the duration of the party or event.
  • Worked through any problems parents had in a kind, professional manner.

Education

Lambert High School
Suwanee, GA
05-2028

Skills

  • Customer service
  • Problem solving
  • Attention to detail
  • Time management
  • Check payment processing
  • Basic understanding and speaking of Spanish
  • Greeting guests

Affiliations

  • Currently learning how to play guitar
  • Sophomore in high school

Languages

English
Native/ Bilingual
Spanish
Limited

Timeline

Concessions Worker

Osgood Concessions
08.2025 - Current

Hostess

Tequila Fiesta Taqueria and Bar
07.2025 - Current

Party Coordinator

Sweet and Sassy
09.2024 - 07.2025

Lambert High School

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