Chloe Allers
Summary
Exceptional customer service and communication skills in dynamic and fast-paced environments. Excels at managing guest interactions and ensuring seamless operations while maintaining a welcoming atmosphere. Seeking to transition into new field where these transferable skills can contribute to team success and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Dietary Aide
Arcadia Care Auburn
04.2024 - Current
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
Cashier
Knights Action Park
04.2024 - 08.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Host
Sangamo Brewing Co.
02.2023 - 04.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Education
High School Diploma -
Auburn High School
Auburn, ILSkills
- Time management
- Problem-solving
- Customer service
- Verbal communication
- Customer service excellence
- Multitasking proficiency
Timeline
Dietary Aide
Arcadia Care Auburn
04.2024 - Current
Cashier
Knights Action Park
04.2024 - 08.2024
Host
Sangamo Brewing Co.
02.2023 - 04.2024
High School Diploma -
Auburn High School
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