Summary
Overview
Work History
Education
Skills
Timeline
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Chloe Arsenault

Boothbay,Maine

Summary

Dynamic Server/Manager at Midcoast Hospitality, excelled in guest engagement and team leadership, enhancing customer loyalty through attentive service and effective complaint resolution. Skilled in communication and time management, I spearheaded daily operations, significantly improving service efficiency. My ability to train staff and maintain high standards showcases my dependability and attention to detail for the best service possible.

Overview

5
5
years of professional experience

Work History

Server/Manager

Midcoast Hospitality
05.2019 - Current
  • Welcomed and greeted guests before presenting a menu.
  • Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
  • Checked establishment, service stands, and aisle area cleanliness before welcoming guests.
  • Completed daily procedure checklist and communicated changes to servers and kitchen staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.

Education

Bachelor of Science - General Biology

University of Southern Maine
Portland, ME
05.2024

Minor - Biochemistry

University of Southern Maine
Portland, ME
05.2024

Skills

  • Guest Engagement
  • Scheduling
  • Communication
  • Supply Restocking
  • Time Management
  • Teamwork
  • Attention to Detail
  • Dependability

Timeline

Server/Manager

Midcoast Hospitality
05.2019 - Current

Bachelor of Science - General Biology

University of Southern Maine

Minor - Biochemistry

University of Southern Maine

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Chloe Arsenault