Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chloe Brodess

Enon

Summary

Reliable Shift Manager at McDonald's with a proven track record in staff training and operations management. Expert in enhancing customer satisfaction through effective decision-making and interpersonal skills. Successfully maintained workplace compliance and improved team performance, ensuring a productive work environment while managing cash handling and equipment troubleshooting.

Overview

2027
2027
years of professional experience

Work History

Service Representative

Universal 1 Credit Union
Dayton,oh
04.2026 - Current

Accept cash and checks for deposit, process withdrawals, and cash checks after verifying customer identity and available funds.

Issue cashier’s checks, money orders, traveler's checks, and conduct foreign currency exchanges.

Process loan payments, credit card advances, and safe deposit box payments.

Count cash in the drawer at the beginning and end of a shift to balance transactions and ensure accuracy.

Buy and sell currency from the main vault, count/package currency, and help maintain adequate cash supplies for the branch.

Adhere to security protocols, handle cash in compliance with banking regulations, and maintain strict customer confidentiality.

Baker

The Cheesecake Factory
Beavercreek, OH
2025 - Current
  • Accurately cutting, plating, and garnishing slices of cheesecake with precise whipped cream dollops and fresh glazes to maintain the company's visual standards.

Labeling, dating, and rotating inventory according to FIFO (First In, First Out) standards while strictly following food safety and allergy guidelines.

Assisting with general restaurant operations, packing to-go orders, and acting as the friendly face of the

Shift Manager

McDonald's
Enon, OH
06.2024 - 09.2025
  • Trained and mentored new employees to maximize team performance.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Adhered to company standards and compliance requirements for operations and cleanliness of areas.
  • Excelled in every store position and regularly backed up front-line staff.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Tracked receipts, employee hours, and inventory movements.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Increased customer satisfaction and grew business by maintaining close relationships with customers.

Education

High School Diploma -

Greenon
Enon, OH

Skills

  • Schedule oversight
  • Tech-Savvy
  • Decision-making
  • Policy administration
  • Cash handling
  • Equipment troubleshooting
  • Staff training and onboarding
  • Opening and closing procedures
  • Interpersonal skills
  • Punctual and reliable
  • Flexible schedule
  • Verbal and written communication
  • Workplace safety
  • Operations management
  • Positive attitude
  • Persuasive and informative speaking

Timeline

Service Representative

Universal 1 Credit Union
04.2026 - Current

Shift Manager

McDonald's
06.2024 - 09.2025

Baker

The Cheesecake Factory
2025 - Current

High School Diploma -

Greenon