Chloe Celaya

CORE COMPETENCIES PROFESSIONAL EXPERIENCE Raising Cane's – Restaurant Manager / Training Manager (HIPO Candidate) Raising Cane's – Crew Member → Certified Trainer → Bird Specialist → Zone Manager

• Oversaw daily restaurant operations, ensuring high standards of food quality and customer service.
• Trained and mentored staff on operational procedures and best practices to enhance team efficiency.
• Implemented inventory management systems, reducing waste and optimizing stock levels across shifts.
• Developed scheduling strategies that improved labor efficiency while maintaining service excellence.

2023 – Present | Glendale, AZ

• Lead full restaurant operations including staffing, scheduling, service execution, and daily performance standards
• Serve as Training Manager for newly promoted leaders including Zone Managers and Restaurant Managers
• Oversee Certified Training program ensuring leadership readiness, completion milestones, and performance benchmarks
• Maintain restaurant image standards including cleanliness, equipment functionality, and facility condition
• Coordinate community engagement initiatives including fundraisers, events, and brand visibility boards
• Manage opening, mid-shift, and closing operations while maintaining speed, accuracy, and quality
• Recognized as High Potential (HIPO) candidate for future Operations Manager role

2021 – 2023 | Glendale, AZ

• Promoted from Crew Member to Certified Trainer within 4 months based on performance and leadership ability
• Advanced to Bird Specialist responsible for kitchen leadership, production flow, break coordination, and operational efficiency
• Promoted to Zone Manager overseeing shift execution, team leadership, and operational standards
• Trained and developed new hires and future leaders to maintain consistency and brand expectations
• Delivered high-quality customer service in a fast-paced, high-volume restaurant environment