Chloe Cole
Jackson,MI
Summary
Proven leader with experience in team management, customer service, and administrative support. Skilled in problem solving, time management, and driving operational efficiency. With proven success in process improvement and team building, and a focus on costumer satisfaction.
Overview
5
5
years of professional experience
Work History
Consultant/Assistant Clinic Manager
Medical Weight Loss Clinic
Jackson, MI
03.2025 - Current
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Managed client relationships through regular check-ins and updates on progress.
- Collaborated with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Team Manager
Panera Bread
Jackson, MI
07.2021 - 08.2024
- Built a strong and united staff through effective communication, coaching, and training
- Managed team productivity by executing task delegation and time management strategies.
- Supervised staff to ensure all state, federal, and company food safety and hygiene regulations were being complied with. Ran shift that received café's highest audit score to date.
- Monitored produce orders to ensure accuracy and quality. Took inventory to make new orders as needed.
Bookkeeping Administrative Assistant
Action Auto Sales
Jackson, MI
07.2020 - 07.2021
- Kept track of sales using Excel as well as written paper documents. Ensured a timely submission of necessary reports and documentation.
- Managed incoming calls from clients, booked appointments, and communicated payment and document needs
- Maintained a neat and tidy office environment
Education
High School Diploma -
Hanover Horton High School
Horton, MI05.2020
Skills
- Problem resolution
- Time management
- Cost control
- Costumer Service
- Hiring and Training
- Team leadership & development
Timeline
Consultant/Assistant Clinic Manager
Medical Weight Loss Clinic
03.2025 - Current
Team Manager
Panera Bread
07.2021 - 08.2024
Bookkeeping Administrative Assistant
Action Auto Sales
07.2020 - 07.2021
High School Diploma -
Hanover Horton High School