Chloe Craig

Avon,IN

Summary

Sales and account management professional with 5+ years of experience in consultative selling, relationship building, and client retention. Proven ability to manage client pipelines, build long term relationships, and drive results while maintaining a high level of professionalism and follow-through. Seeking an Account Manager role with opportunities for growth within a relationship-focused organization.

Overview

years of professional experience

Work History

Loan Officer /Sales Advisor

Royal United Mortgage

Fishers, Indiana

06.2025 - Current

Conduct consultative sales conversations with prospective and existing clients to assess needs and recommend appropriate mortgage solutions
Manage an active pipeline of clients, maintaining consistent follow-up and communication throughout the process
Serve as a primary point of contact for clients, building trust and managing expectations in a deadline-driven environment
Explain complex financial products, rates and terms in a clear and friendly manner
Track opportunities, documentation, and client interactions using CRM systems
Collaborate with internal teams to resolve issues and keep files moving forward

Sales Advisor

Dreyer & Reinbold BMW

Carmel, Indiana

08.2019 - 01.2024

Built and maintained long-term customer relationships through consultative, trust-based selling
Managed a personal book of business, including follow-ups, appointments, and post-sale communication
Negotiated pricing, financing options, and product features to close mutually beneficial deals
Generated repeat and referral business through consistent relationship management
Ranked #8 sales advisor in the United States (2022)

Education

Tri-West High School

Lizton, IN

05-2017

Coursework in Business Management

Indiana State University

Terre Haute, IN

Skills

Consultative Sales
Account & Relationship Management
Client Retention
Negotiation

Pipeline Management
CRM & Sales Software
Professional Communication
Time Management & Organization

Timeline