Summary
Overview
Work History
Education
Skills
Certification
Websites
References
Timeline
Generic

Chloe Dulesky

Spring Hill,TN

Summary

Customer service-oriented cosmetology graduate with extensive experience in the restaurant industry for the last 12+ years. I have perfected the art of creating great hospitality and customer service through many years of management and various leadership positions. I am very passionate about hair and all things beauty. I am hardworking, responsible, and professional, with an upbeat personality.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Hourly Manager/Shift Lead Server/Bartender

Connors Steak & Seafood
Franklin, TN
02.2021 - Current
  • Created and maintained our host schedule biweekly.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Directed and coordinated restaurant activities to obtain optimum customer service and strong employee development.
  • Enforced sanitary practices for food handling, general cleanliness and maintenance of dining and kitchen areas.
  • Trained new employees to perform duties.
  • Responded efficiently to guest inquiries and complaints in a professional manner.

Service Manager

Double Dogs
Nashville, TN
01.2020 - 01.2021
  • Handled customer complaints and resolved issues promptly to maintain positive relationships.
  • Delegated work to staff, setting priorities and goals.
  • Maintained accurate records of liquor inventory and purchases for budgeting purposes.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Server/Training Manager

Montana Grille
Bowling Green, KY
06.2011 - 12.2019
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Worked effectively in team environments to make the workplace more productive.
  • Evaluated employee performance before, during, and after training sessions.
  • Developed training materials and manuals to support diverse learning styles and organizational objectives.

Education

Licensed Cosmetologist - Cosmetology

Empire Beauty School
Franklin, TN
06-2023

Skills

  • Inventory management
  • Employee training
  • Customer service
  • Time management
  • Sales techniques
  • Sanitary practices
  • Problem solving
  • Organizational skills
  • Social skills

Certification

  • Licensed Cosmetologist-May 2025 (ID #243755)
  • TBAC-June 2020

References

References available upon request.

Timeline

Hourly Manager/Shift Lead Server/Bartender

Connors Steak & Seafood
02.2021 - Current

Service Manager

Double Dogs
01.2020 - 01.2021

Server/Training Manager

Montana Grille
06.2011 - 12.2019

Licensed Cosmetologist - Cosmetology

Empire Beauty School

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Chloe Dulesky