Summary
Overview
Work History
Education
Skills
Languages
Timeline
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CECILIA PADILLA

Port Orchard,WA

Summary

Charismatic and adaptable professional with proven success in upselling and building strong customer relationships. Skilled communicator with a natural ability to connect with people, resolve challenges, and create positive experiences. Recognized for being personable, solution-oriented, and quick to adjust to new work environments, while consistently driving results.

Overview

8
8
years of professional experience

Work History

Bartender, Shift Lead Manager, Server

Moctezumas Mexican Restaurant and Tequila Bar
Gig Harbor, WA
05.2022 - Current
  • Succeeded in independent tasks using marketing and sales.
  • Maintained inventory, data entry, and handled administrative tasks.
  • Applied problem-solving skills to address operational challenges, implementing solutions that improved efficiency and reduced downtime.
  • Enhanced customer service protocols by incorporating feedback and implementing improvements, resulting in increased customer loyalty.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Sales Associate

Homegoods
Gig Harbor, WA
11.2019 - 02.2022

  • Answered incoming telephone calls to provide store, products and services information.
  • Developed promotional strategies to increase sales volume.
  • Cultivated strong customer relationships by addressing concerns and providing tailored solutions, resulting in increased customer satisfaction ratings.
  • Developed and implemented strategies to enhance the customer shopping experience, leading to improved satisfaction and positive customer feedback.

Sales Associate

Self Employed
01.2018 - 01.2022
  • Delivered compelling sales presentations to diverse audiences, showcasing strong communication and persuasion skills.
  • Developed and implemented innovative sales strategies to capture new market segments and expand the customer base.
  • Utilized social media (Instagram) to reach a new customer base during COVID-19.

Education

High School Diploma -

Gig Harbor High School
Gig Harbor, WA
06-2022

Skills

  • Customer service
  • Inventory management
  • Sales strategies
  • Data entry
  • Marketing techniques
  • Customer relationship management
  • Critical thinking
  • Microsoft office
  • Planning
  • Task prioritization
  • Attention to detail
  • Multitasking

Languages

Spanish
Professional

Timeline

Bartender, Shift Lead Manager, Server

Moctezumas Mexican Restaurant and Tequila Bar
05.2022 - Current

Sales Associate

Homegoods
11.2019 - 02.2022

Sales Associate

Self Employed
01.2018 - 01.2022

High School Diploma -

Gig Harbor High School

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