Chloe Eaglowski
Kent,OH
Summary
Crisis intervention specialist with proven skills in client advocacy and problem-solving. Strong background in developing individualized treatment plans and providing emotional support during critical situations.
Overview
3
3
years of professional experience
Work History
Direct Service Advocate - Campus
Hope and Healing Survivor Resource Center
Akron, Ohio
01.2024 - Current
- Completed detailed documentation of sessions, client notes and recommendations.
- Provided occupational, educational and other informational services to individuals to aid in making educational or vocational plans.
- Provided educational and outreach programs, prevention talks and other presentations to social service agencies, businesses and general public audiences.
- Consulted with other professionals, agencies and universities to discuss therapies, treatments, counseling resources and techniques.
- Developed individual courses of treatment for each client by evaluating goals, mental health and practical conditions.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked effectively in team environments to make the workplace more productive.
- Developed and distributed materials for health education and outreach.
- Contributed to the development of environment-related education and outreach programs.
- Exhibited professionalism and leadership to peers by participating in professional activities and continuing education.
Crisis Intervention Specialist
Townhall II
Kent, Ohio
04.2023 - Current
- Coordinated with law enforcement and emergency responders during critical incidents to ensure safety.
- Participated in multidisciplinary teams to discuss complex cases and share expertise.
- Assessed needs for psychiatric evaluation or hospitalization and made appropriate referrals.
- Collaborated with mental health professionals and social services to provide comprehensive support.
- Provided emotional support and practical assistance during and after crisis resolution.
- Conducted immediate crisis assessments to determine risk levels and necessary interventions.
- Provided short-term counseling to individuals experiencing mental health crises.
- Maintained detailed records of crisis interventions and outcomes for continuous improvement.
- Implemented follow-up procedures to monitor recovery and prevent future crises.
- Offered telephonic crisis support and guidance to individuals unable to access in-person services.
- Developed and implemented individualized crisis intervention plans tailored to each client's needs.
- Advocated for clients to ensure access to necessary mental health services.
- Utilized de-escalation techniques to stabilize individuals in acute distress.
- Engaged in continuous education on current best practices in crisis intervention and mental health.
- Developed safety plans with clients at risk of self-harm or suicidal ideation.
Education
Bachelor of Arts - Psychology
Kent State University
Kent, OH05-2023
Skills
- Assertiveness
- Complex Problem-solving
- Innovative
- Policies and procedures adherence
- Professionalism
- Decision-making skills
- Complaint handling
Timeline
Direct Service Advocate - Campus
Hope and Healing Survivor Resource Center
01.2024 - Current
Crisis Intervention Specialist
Townhall II
04.2023 - Current
Bachelor of Arts - Psychology
Kent State University