Chloe Ebert
Perry,Iowa
Summary
Compassionate Barista Trainer focused on enhancing onboarding through innovative training materials and effective communication. Improved team performance and customer experiences by leading workshops that strengthened beverage preparation techniques and boosted team confidence. Dedicated Animal Care Professional committed to promoting animal health, providing compassionate care, and managing supplies, while demonstrating strong time management and organizational skills.
Overview
5
5
years of professional experience
Work History
Barista Trainer
STARBUCKS COFFEE COMPANY
Grimes, IA
05.2025 - Current
- Facilitated workshops on espresso extraction, milk steaming, and beverage presentation to elevate barista skills.
- Trained new baristas on beverage preparation techniques and company standards.
- Developed and implemented training materials to enhance the onboarding process for new hires.
- Provided ongoing coaching and feedback to improve team performance and customer service skills.
- Evaluated training effectiveness through employee performance assessments and customer feedback.
Team Member
McDonald's
Urbandale, IA
02.2021 - 10.2024
- Delivered exceptional customer service during peak hours, contributing to positive dining experiences.
- Collaborated with team members to streamline workflows, improving order accuracy and reducing wait times.
- Delivered exceptional customer service during peak hours.
- Prepared and assembled food orders accurately and efficiently.
- Maintained cleanliness and organization of workstations throughout shifts.
Education
High School Diploma -
Iowa Connections Academy
Anita, IASkills
- Customer service
- Sales proficiency
- POS system operation
- Fast-paced adaptability
- Team building
- Effective Communication
- Punctual
- Compassion
- Empathy
- Animal handling
Timeline
Barista Trainer
STARBUCKS COFFEE COMPANY
05.2025 - Current
Team Member
McDonald's
02.2021 - 10.2024
High School Diploma -
Iowa Connections Academy