Chloe Faulk
Lafayette ,LA
Summary
Dynamic and dedicated professional with extensive experience at Twins Burgers and Sweets, excelling in customer service and team collaboration. Proven ability to resolve customer complaints, enhancing loyalty and satisfaction. Skilled in POS system operations and committed to maintaining a clean environment, consistently achieving sales targets through strong product knowledge and effective communication.
Overview
1
1
year of professional experience
Work History
Cashier/Server
Twins Burgers and Sweets
04.2024 - 06.2025
- Helped customers complete purchases and locate items
- Restocked and organized merchandise in the front
- Assisted customers with refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Processed orders and sent to kitchen employees for preparation.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Education
High School Diploma - Mass Communication
University of Louisiana At Lafayette
Lafayette, LASkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cleaning and sanitizing
- Team collaboration
- Money handling
- Customer relations
- Professionalism and courtesy
- Product knowledge
- POS system operations
Timeline
Cashier/Server
Twins Burgers and Sweets
04.2024 - 06.2025
High School Diploma - Mass Communication
University of Louisiana At Lafayette