Chloe Faull
Oak Ridge,Tennessee
Summary
A reliable team member with 5+ years experience in customer facing roles. I am dedicated to providing the highest brand standards and service to benefit the company and others.
Handles team needs with forward-thinking strategies and strong focus on daily requirements. Successful at coordinating shifts to meet business demands.
Hardworking and passionate job seeker with strong organizational skills eager to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Supervisor
Greggs
10.2017 - 06.2023
- Worked alongside and collaborated with my manager creating a strong dynamic that allowed us to achieve common goals, and ensured our team were working to brand standards
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues effectively
- Monitored and coached the teams workflow to improve teams time management, weak areas and increase productivity.
- Maintained clean and well-organized food production areas to avoid violations and hazards.
- Handles large sums of money and worked with the computers database to input shop data
- Carefully considered and created successful work shifts for each team member
- Evaluated customer needs and feedback to drive product and service improvements.
Retail Team Member
Shoe Zone
10.2016 - 10.2017
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size, organized shelves and bins for optimal appearance.
- Balanced and organized cash register by handling cash, counting change and processing returns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Maintained a tidy, organized store to comply with cleanliness standards.
Education
Associate Degree - Animal Studies
Pencoed College
Bridgend, Mid Glamorgan09.2017
No Degree -
Porth County Community School
Porth, RCT09.2015
Skills
- Staff Management
- Schedule Development
- [Software] Experience
- Training and Mentoring
- Inventory Oversight
- Goal-Oriented
Timeline
Supervisor
Greggs
10.2017 - 06.2023
Retail Team Member
Shoe Zone
10.2016 - 10.2017
Associate Degree - Animal Studies
Pencoed College
No Degree -
Porth County Community School
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