Chloe Force
Roan Mountain,TN
Summary
Proven track record in guest relations, conflict resolution, and cash management. Focused on improving customer experiences and driving operational efficiency. Demonstrated ability to handle diverse customer needs and resolve issues effectively.
Overview
4
4
years of professional experience
Work History
Head Server
Dinos
Elizabethton, TN
10.2021 - 06.2025
- Addressed guest inquiries and resolved issues with professionalism and speed.
- Monitored supply stock levels, communicating needs to management for timely restocking.
- Reconciled cash register at close of business, verifying totals and resolving discrepancies promptly.
- Scheduled server shifts based on customer traffic patterns and anticipated demand.
Assistant
Collins and Company Realtors and Auctioneers
Elizabethton, Tennessee
10.2021 - 06.2025
- Coordinated property listings and maintained accurate records in database system.
- Scheduled appointments for property showings while facilitating communication between clients and agents.
- Prepared documentation for real estate transactions, ensuring compliance with regulations.
- Greeted visitors and clients in a professional manner to create welcoming environment.
- Organized filing systems for documents and records to enhance retrieval efficiency.
- Answered incoming calls and responded to emails and inquiries from clients and agents.
- Developed positive relationships with internal customers through effective communication strategies.
Education
Some College (No Degree) - Business
Northeast State Community College
Blountville, TNSkills
- Guest relations and customer service
- Cash management and inventory control
- Staff scheduling and POS operation
- Time management and attention to detail
- Conflict resolution and communication strategies
- Professionalism and relationship building
References
- Lydia Depew, Former Employer, Dinos Restaurant (423)-612-5827
- Abigayle Agan, Former Co- Worker, Dinos Restaurant, (423)-512-0443
- Ronnie Johnson, Former Customer, Collins and Company Realtors and Auctioneers, (423)-213-4679
Timeline
Head Server
Dinos
10.2021 - 06.2025
Assistant
Collins and Company Realtors and Auctioneers
10.2021 - 06.2025
Some College (No Degree) - Business
Northeast State Community College