Chloe Ford
Baltimore,MD
Summary
Results-driven Business Development Representative skilled in cultivating strategic partnerships and enhancing community engagement. Expertise in relationship management, consultative sales, and event coordination. Focused on delivering financial education and identifying growth opportunities to foster organizational success.
Overview
7
7
years of professional experience
Work History
Business Development Representative
Peake Federal Credit Union
11.2024 - Current
- Serve as the primary relationship manager for employer partners, ensuring exceptional service and ongoing engagement.
- Developed strategic partnerships that increased community awareness and fortified employer relationships.
- Built and maintained relationships with Select Employee Groups (SEGs), community organizations, and local businesses to enhance membership opportunities.
- Analyze membership trends and outreach data to identify growth opportunities and improve business development strategies.
- Plan and facilitate financial wellness seminars, Lunch & Learns, onboarding sessions, and community events.
- Delivered engaging presentations that promoted financial education and showcased credit union benefits.
- Collaborate with executive leadership, marketing, and branch teams to support organizational growth initiatives.
Client Advisor
MileOne
03.2021 - 11.2024
- Guided customers through complex purchasing decisions by identifying needs and recommending tailored solutions.
- Consistently exceeded sales goals through consultative selling and relationship-building.
- Recognized as Honda Council of Sales Gold Member (2023) and Silver Member (2022) for exceptional sales performance.
- Promoted to digital sales consultant for consistently exceeding sales targets.
- Mentored and trained new sales consultants, enhancing customer engagement and sales strategies.
- Mentored and trained new sales consultants on customer engagement and sales strategies.
Client Advisor
Apple Automotive
01.2020 - 09.2020
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Delivered exceptional customer service to walk-in traffic, addressing their sales requests.
- Followed up with existing customers to provide additional support and address concerns.
- Followed up with existing customers to offer support and resolve concerns, strengthening customer loyalty.
- Built strong relationships with customers, contributing to increased sales through repeat business.
Skills
- Business Development
- Strategic Partnerships
- Account Management
- Partnership building
- Sales prospecting
- Lead qualification
- Pipeline management
- CRM management
- Salesforce CRM
- Financial Literacy
- Needs Assessment
- Prospect research
- Public speaking
- Written and Verbal Communication
- Microsoft Excel
- Relationship Management
- Partnership building
- Community outreach
- Problem solving
- Product knowledge
- Closing talents
- Verbal communication
- Relationship management
- Sales prospecting
Accomplishments
- Honda Council of Sales Gold Member (2023)
- Honda Council of Sales Silver Member (2022)
- Promoted to Digital Sales Consultant (2022)
- Highest Number of Positive Customer Reviews at dealership
- Obtained CCUFC (Certified Credit Union Financial Counselor) in May of 2026.
- Obtained CBDP (Certified Business Development Professional) in October of 2026.
Quantifiable Results
- 19 SEGs managed
- 50 Presentations Delivered Per Year
- 30 Visits Per Month Including Presentations
- 25 Accounts Opened on Average Per Month
Timeline
Business Development Representative
Peake Federal Credit Union
11.2024 - Current
Client Advisor
MileOne
03.2021 - 11.2024
Client Advisor
Apple Automotive
01.2020 - 09.2020