Chloe Green
Lake City,FL
Summary
Dynamic and dedicated professional passionate about delivering exceptional service in fast-paced environments. Proven ability to engage with customers, anticipate needs, and create memorable experiences that foster loyalty. Skilled in collaborating with team members to ensure seamless operations while cultivating a positive atmosphere. Committed to upholding high standards of quality and efficiency in every aspect of service delivery, driving customer satisfaction and operational success.
Overview
8
8
years of professional experience
Work History
Patient Advocate
Ayr Wellness Cannabis Dispensary
Lake City, FL
08.2024 - 01.2026
- Facilitated patient education on cannabis products and their therapeutic benefits.
- Responded to patient concerns and questions with compassionate and knowledgeable service.
- Worked effectively with staff from all departments to coordinate resolutions.
- Stayed calm under pressure to and successfully dealt with difficult situations.
Hotel Receptionist
La Quinta Inn & Suites
Lake City, FL
08.2022 - 01.2023
- Greeted guests upon arrival with a friendly and professional demeanor, ensuring a positive first impression.
- Handled reservations, cancellations, and modifications via phone, email, and online booking platforms.
- Assisted with administrative tasks such as filing, data entry, and compiling daily occupancy reports.
- Coordinated room assignments and special requests with housekeeping and maintenance teams.
- Implemented improved booking procedures, reducing average check-in time by enhancing workflow efficiency.
Server and Togo Specialist
Cracker Barrel Old Country Store
Lake City, FL
10.2017 - 06.2022
- Assisted in opening and closing duties, including setting up and breaking down tables, managing reservations, and cash handling.
- Demonstrated attention to detail in accurately taking and delivering orders, including communicating with guests to ensure their satisfaction.
- Providing excellent customer service by addressing guest inquiries, concerns, and complaints promptly and professionally.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Maintained cleanliness and organization of dining area, enhancing overall guest experience.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
Diploma -
Columbia Highschool
08-2019
Skills
- Adapted communication style to effectively interact with diverse customer demographics, resulting in improved rapport and customer loyalty
- Utilized effective communication skills to engage with an average of 30 customers daily, providing personalized product recommendations and enhancing overall dining experience
- Proactively sought out learning opportunities, attending webinars and training sessions to stay updated on industry trends
Timeline
Patient Advocate
Ayr Wellness Cannabis Dispensary
08.2024 - 01.2026
Hotel Receptionist
La Quinta Inn & Suites
08.2022 - 01.2023
Server and Togo Specialist
Cracker Barrel Old Country Store
10.2017 - 06.2022
Diploma -
Columbia Highschool