Chloe Guerra
USPS
SAN ANTONIO,TX
6
years of professional experience
Work History
Mail Carrier
1 Year 1 Month- Delivered mail efficiently across designated routes, ensuring timely service.
- Implemented efficient practices for sorting/organizing mail and packages for the best workflow.
- Mentored new hires on delivery procedures and memorization techniques.
- Used portable devices to maintain system records by scanning every item delivered to homes and businesses. Ensured a 100% complete work day.
- Resolved customer inquiries regarding mail/package services, fostering positive community relations.
Barista
4 Years 7 Months- Delivered attentive, personable customer service while managing high-volume orders during peak hours.
- Operated espresso machines and brewing equipment to prepare quality beverages. Attention to accuracy for specific customer orders.
- Maintained cleanliness and organization of workstations.
- Trained new baristas on beverage preparation, techniques and customer service practices.
- Fostered loyal customer base by remembering regulars' orders and preferences, making them feel valued.
- Marked food and beverage ingredients with dates to ensure food safety and freshness with every order. "FIFO" method.
Education
High School Diploma
Skills
Supply management
Teamwork and collaboration
Customer service
Multitasking Abilities
Timeline
Mail Carrier
USPS
03.2025 - 04.2026Read More
Barista
Starbucks
09.2020 - 04.2025Read More
Penn Foster Career School
High School Diploma
Read More