Chloe Guthrie
Saint Paul,MN
Overview
10
10
years of professional experience
Work History
Banquet Server/Administrative Assistant
Town & Country Club/
Saint Paul, Minnesota
11.2021 - Current
- Delivered exceptional service in a fast-paced fine dining environment, enhancing guest experience and satisfaction.
- Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
- Communicated with clients and vendors to ensure smooth operations.
- Provided administrative support to the executive team.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Handled confidential documents in an organized fashion according to established protocol.
Clinical Psychology Intern
Abott Northwestern Hospital
Minneapolis, Minnesota
10.2022 - Current
- Assisted in developing treatment plans, enhancing patient care under supervision of licensed psychologists.
- Conducted patient assessments and gathered psychological histories.
- Documented patient progress and maintained accurate clinical records.
- Participated in research projects aimed at increasing knowledge about mental health disorders.
- Supported research initiatives, contributing to advancements in mental health practices.
- Managed administrative duties, ensuring efficient scheduling of appointments and accurate record-keeping.
Server
GusGus Restaurant
Saint Paul, Minnesota
03.2022 - Current
- Provided exceptional customer service and ensured guest satisfaction during dining experiences.
- Assisted guests with menu selections and accommodated dietary restrictions effectively.
- Operated POS terminals to input orders, split bills, and calculate totals.
Restaurant Hostess/Room Service Attendant
Intercontinental Hotels Saint Paul
Saint Paul, MN
07.2019 - 03.2020
- Managed reservations and organized seating arrangements efficiently.
- Provided friendly support to guests, addressing inquiries and relaying feedback.
- Took telephone orders, billed items to rooms and communicated orders to the kitchen.
- Collaborated with kitchen staff to coordinate meal preparations and special requests.
- Performed daily inventory checks of equipment and supplies used for room service operations.
- Performed diverse responsibilities to enhance workflow efficiency. alongside core tasks to ensure smooth operations.
Head Cashier/Hostess
Xanterra Parks & Resorts
Death Valley, CA
09.2018 - 06.2019
- - Improved buffet and seating flow through efficient customer checkout and guest placement.
- - Contributed to polished fine dining service through attentive guest care and professional presentation.
- Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
- Assisted in inventory management, including stock checks and coordinating with merchandise team on product availability.
Lead Bookkeeper
Festival Foods
Andover, MN
04.2016 - 05.2018
- Provided customer support while resolving concerns and maintaining positive service experiences.
- Completed nightly bookkeeping responsibilities, including reconciliation and account tracking.
- Directed daily workflow as lead manager, supporting staff performance and store operations.
- Oversaw daily financial transactions for the store with accuracy and consistency.
Education
Ph.D. - Forensic Psychology
University of Minnesota- Twin Citites
Minneapolis, MN06-2030
Bachelor of Science - Psychology
Concordia University St.Paul
Saint Paul, MN12-2022
Bachelor of Science - Criminal Justice
Concordia University St.Paul
Saint Paul, MN12-2022
High School Diploma -
PACT Charter School
Ramsey, MN05-2018
Skills
- Strong Verbal Customer Relation Skills, Organized, Multitasking, Independent
Awards
Leadership Scholarship-Intensive Law & Trial In Collaboration with Stanford Law School, Employee of the month, WEB Leader, A Honor Roll, B Honor Roll, Deans List, Employee of the month
References
- Libby Long - GM at GusGus
651.319.3045
- Kelley Radcliff - GM at Intercontinental Hotels
Kradcliff@intercontinentalstp.com
- Kelsea Wright - Supervisor at The Oasis at Death Valley
419.217.3244
Timeline
Clinical Psychology Intern
Abott Northwestern Hospital
10.2022 - Current
Server
GusGus Restaurant
03.2022 - Current
Banquet Server/Administrative Assistant
Town & Country Club/
11.2021 - Current
Restaurant Hostess/Room Service Attendant
Intercontinental Hotels Saint Paul
07.2019 - 03.2020
Head Cashier/Hostess
Xanterra Parks & Resorts
09.2018 - 06.2019
Lead Bookkeeper
Festival Foods
04.2016 - 05.2018
Ph.D. - Forensic Psychology
University of Minnesota- Twin Citites
Bachelor of Science - Psychology
Concordia University St.Paul
Bachelor of Science - Criminal Justice
Concordia University St.Paul
High School Diploma -
PACT Charter School