Chloe Jeffers
Parker,CO
Summary
Forward thinking individual with a team player attitude and well-honed skills in management and organizing information. Personable, professional, and bringing a positive attitude towards every situation, I work well with others in achieving common goals and improving the quality of the work environment. I am flexible in adapting to change and incorporating new procedures and policies. I am proficient in communicating complex ideas and issues to various audiences. Excellent attention to detail and double checking work and sources while multitasking and managing time efficiently. Experience in information collection and management; organizing and analyzing data to develop a report.
Overview
15
15
years of professional experience
6
6
years of post-secondary education
Work History
Digital Associate
Walmart
Laramie, WY
01.2022 - 05.2022
- Identified areas of potential improvement in digital products based on usership data.
- Monitored shopping and dispensing analytics, reporting on valuable metrics that reveal beneficial product enhancements and quicker dispense times.
- Fulfilled, monitored, and dispensed online orders to customers.
- Handled customer relations for the digital order filling.
Restaurant Manager
Bighorn Associates - Chilis
Laramie, WY
10.2019 - 02.2022
- Developed, implemented and managed business plans to promote profitable food and beverage sales.
- Correctly calculated inventory and ordered appropriate supplies.
- Purchased adequate quantities of food, beverages, equipment and supplies.
- Carefully interviewed, selected, trained and supervised staff.
- Maintained safe working and guest environment to reduce risk of injury and accidents.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Created fun team building activities to engage staff in up-selling to meet revenue targets.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Reconciled cash and credit card transactions to maintain accurate records.
- Aided GM in the distribution of pay roll and cash tips.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Monitored and managed digital orders and payments.
Manager
Inta Juice
Laramie, Wyoming
06.2021 - 10.2021
- Managed in store operations.
- Onboarded new employees with training and new hire documentation.
- Maximized performance by monitoring daily activities and mentoring team members.
- Managed inventory control, cash control and store opening and closing procedures.
- Managed in-store inventory and placed orders for supplies.
Manager
Parker Recreation Center
Parker, Colorado
11.2016 - 08.2020
- Facilitated management activities for department and staff of 80 individuals.
- Set, enforced, and optimized internal policies to maintain efficiency and responsiveness to demands.
- Maintained team efficiency by strategically delegating daily activities, monitoring output, and rewarding positive contributions.
- Trained and guided team members to maintain high productivity and performance while ensuring safety, cleanliness, and satisfactory customer service skills were maintained.
- Red Cross certified in CPR and Emergency First Aid
Water Safety Instructor
Parker Recreation Center
Parker, Colorado
11.2016 - 08.2020
- Instructed students of all ages in water safety techniques.
- Taught emergency response and rescue protocols for water safety.
- Prepared equipment before each class class and stored items promptly after classes.
- Taught daily swim instruction to students varying in ages and skill levels.
- Assisted in setting up pool deck, cleaning up public areas and closing pool in unsafe conditions.
- Demonstrated basic to advanced swim techniques and breathing exercises.
- Followed federal and state water safety rules throughout activities.
- Collaborated with parents regarding youth swim goals and planned course path.
- Collaborated with and taught children and adults how to swim.
- Maintained knowledge and certification of first aid and CPR.
- Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
Lifeguard
Mundi Pool Management
Parker, CO
03.2014 - 03.2018
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Conducted 30 minute patrols of scanning various locations to identify and help those in need of immediate care and assistance.
- Utilizing the emergency action plan and referencing other protocols to effectively and efficiently address problems.
- Monitored maintenance of pool, deck, and pump room areas.
- Ensured compliance with pool policies and procedures; offering suggestions to maximize safety awareness.
- Completed basic maintenance and repairs to keep pool functioning properly.
Education
Bachelor of Science - Criminology And Sociology
University of Wyoming
Laramie, WY 08.2019 - 05.2021
Bachelor of Science - Political Science
Hastings College
Hastings, NE 08.2018 - 05.2019
High School Diploma -
Douglas County High School
Castle Rock, CO 08.2014 - 05.2018
Skills
- Strong critical thinking capabilities
Hobbies
In my free time I enjoy doing outdoor activities such as paddle boarding, hiking, camping, and fishing. I also enjoy reading, painting, and philosophical debates on differing ideologies.
Timeline
Digital Associate
Walmart
01.2022 - 05.2022
Manager
Inta Juice
06.2021 - 10.2021
Restaurant Manager
Bighorn Associates - Chilis
10.2019 - 02.2022
Bachelor of Science - Criminology And Sociology
University of Wyoming
08.2019 - 05.2021
Bachelor of Science - Political Science
Hastings College
08.2018 - 05.2019
Manager
Parker Recreation Center
11.2016 - 08.2020
Water Safety Instructor
Parker Recreation Center
11.2016 - 08.2020
High School Diploma -
Douglas County High School
08.2014 - 05.2018
Lifeguard
Mundi Pool Management
03.2014 - 03.2018
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