Chloe Kauffman
Lewisburg,PA
Summary
Highly efficient crew member well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
6
6
years of professional experience
Work History
Host
Harvest Seasonal Grill And Wine Bar
10.2022 - Current
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Crew Member
Chipotle Mexican Grill
05.2020 - 08.2022
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Accurately operated cash register to process customer payments.
- Prepared products following restaurant, health, and safety standards and procedures.
- Became familiar with products to answer questions and make suggestions.
Employee
Miller Center For Recreation And Wellness
01.2018 - 10.2019
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
- Maintained high-quality child care standards based on developmentally appropriate practices.
Education
Bachelor of Science - Psychology
West Chester University of Pennsylvania
West Chester, PA05.2024
High School Diploma -
Lewisburg High School
Lewisburg, PA05.2020
Skills
- Customer Service
- Stocking and Replenishing
- Employee Training and Supervision
- Store Opening and Closing
- Daily Food Preparation
- Special Orders and Dietary Restrictions
- Safe Food Handling
- Reservations Management
- Server Support
- Up-selling Techniques
- Food Allergy Awareness
Timeline
Host
Harvest Seasonal Grill And Wine Bar
10.2022 - Current
Crew Member
Chipotle Mexican Grill
05.2020 - 08.2022
Employee
Miller Center For Recreation And Wellness
01.2018 - 10.2019
Bachelor of Science - Psychology
West Chester University of Pennsylvania
High School Diploma -
Lewisburg High School
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