Chloe Kreiger
Hillsboro
Summary
Sales Associate with a proven track record at Kohls Department Store, excelling in customer service and relationship building. Recognized for customer satisfaction through effective problem-solving. Adaptable and collaborative, consistently achieving sales goals while maintaining a welcoming environment. Committed to delivering exceptional shopping experiences.
Overview
2
2
years of professional experience
Work History
Sales Associate
Kohls Department Store
7360 NE Butler St, Hillsboro, OR 97124
11.2023 - Current
- Assisted customers with product selection and inquiries to enhance their shopping experience.
- Maintained organized displays and inventory to support efficient store operations.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to achieve daily sales goals and improve customer satisfaction.
- Helped customer service needs and requirements
- Ensured cleanliness and orderliness of sales floor for optimal customer engagement.
- Supported promotional events by setting up displays and distributing marketing materials.
- Adapted quickly to new processes and tools, demonstrating flexibility in a fast-paced environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
Bachelor - Marketing
Portland Community Collage
Hillsboro, OR06-2029
GED -
Glencoe Highschool
2700 NW Glencoe Rd, Hillsboro, OR 9712406-2025
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Exceptional customer service
- Relationship building
- Outgoing personality
- Cash handling
- Flexible schedule
- Verbal/written communication
- Cash register operation
- Stocking and receiving
- Conflict resolution
- Store opening and closing
- Customer needs assessment
- Sales training
- Product promotions
Timeline
Sales Associate
Kohls Department Store
11.2023 - Current
Bachelor - Marketing
Portland Community Collage
GED -
Glencoe Highschool