CHLOE LARA
Wilsonville,OR
Summary
Experienced Assistant Store Manager leading sales execution, visual merchandising, and team coaching across luxury retail floors. Delivers strong conversion results, supports conflict resolution, and helps run recruitment and onboarding that keep the sales floor staffed and ready. Connects day-to-day operations with customer service standards and product presentation.
Overview
8
8
years of professional experience
Work History
CLIENT ADVISOR
LOUIS VUITTON
PORTLAND, OR
09.2024 - Current
- Track 5-10 client appointments weekly to strengthen relationships and identify opportunities for repeat business.
- Deliver polished, personalized service that reflects Louis Vuitton brand standards and supports strong client loyalty.
- Present product knowledge clearly and recommend complementary pieces through thoughtful cross-selling.
- Maintain visual merchandising standards by executing floor sets and keeping displays aligned with brand presentation.
ASSISTANT STORE MANAGER
TORY BURCH
WOODBURN, OR
05.2023 - 11.2023
- Produced consistent 18-20% conversions during Leader on Floor hours while supporting selling floor performance.
- Coached 10-15 client interactions weekly to strengthen clienteling, cross-selling, and service recovery on the sales floor.
- Coached sales associates on clienteling, sales techniques, and conflict resolution to improve floor execution and customer experience.
- Planned and executed monthly floorsets to keep product presentation aligned with brand standards and selling priorities.
- Created Money Maps to guide inventory placement and highlight the strongest opportunities across the store.
ASSISTANT STORE MANAGER
MICHAEL KORS
CLACKAMAS/WOODBURN, OR
07.2021 - 05.2023
- Delivered 22-25% conversions during assigned Floor Director hours while supporting selling floor performance.
- Delivered feedback to improve team selling skills and back-of-house operations.
- Recruited, interviewed, and onboarded new hires to support store staffing needs.
- Supported back-of-house operations by reinforcing organization and day-to-day floor readiness.
ASSISTANT STORE MANAGER
KATE SPADE
WOODBURN, OR
03.2020 - 10.2020
- Recruited and hired store associates to staff the new location during launch and early ramp-up.
- Partnered with the leadership team to translate Tapestry standards into clear daily store expectations.
- Coached new managers on clienteling, sales coaching, and customer relationship management during the opening period.
ASSISTANT STORE MANAGER
COACH
WOODBURN, OR
05.2018 - 03.2020
- Delivered 22-25% conversions during Salesfloor Leader hours by coaching associates and driving guest engagement on the floor.
- Ranked among the Top 3 leaders with the highest conversion by consistently modeling selling behaviors and floor presence.
- Supported visual merchandising and floor set execution to keep product presentation aligned with brand standards.
- Recruited, interviewed, and onboarded new hires to support staffing needs and strengthen team readiness.
- Performed inventory and cycle counts to maintain stock accuracy and identify discrepancies quickly.
Skills
- Clienteling
- Sales coaching
- Cross-selling
- Customer relationship management
- Visual merchandising
- Floor set execution
- Product presentation
- Brand presentation
- Inventory control
- Sales goal tracking
- Cash handling
- POS transactions
- Team coaching
- Conflict resolution
- Hiring & onboarding
- Performance feedback
Timeline
CLIENT ADVISOR
LOUIS VUITTON
09.2024 - Current
ASSISTANT STORE MANAGER
TORY BURCH
05.2023 - 11.2023
ASSISTANT STORE MANAGER
MICHAEL KORS
07.2021 - 05.2023
ASSISTANT STORE MANAGER
KATE SPADE
03.2020 - 10.2020
ASSISTANT STORE MANAGER
COACH
05.2018 - 03.2020