Chloe Le
Mesa,AZ
Summary
Experienced bartender skilled in creating a wide range of cocktails, providing exceptional customer service, and managing bar operations. Strong knowledge of mixology, inventory control, and cash handling. Proven ability to work in fast-paced environments while maintaining high standards of cleanliness and safety.
Overview
4
4
years of professional experience
Work History
Bartender
Varsity Tavern
Tempe, AZ
07.2022 - 08.2024
- Greeted customers and provided excellent customer service.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Assisted in setting up the bar for service shift.
- Provided drink suggestions to customers based on their preferences.
- Processed payments accurately and efficiently with POS system.
- Continuously learning new drinks and menu items
- Implement knowledge in products to ensure customer satisfaction
- Utilize upselling techniques to increase revenue
- Skilled at keeping up with orders and helping co-workers in a fast-paced environment
VIP Host
Casa Amigos
Scottsdale, AZ
03.2021 - 07.2022
- Dealing with client relations (booking, accommodations, and maintaining relationships with existing clients)
- Promoting (bringing in new clients)
- Upselling
- Training new employees on VIP Host job duties
- Responded to phone inquiries from potential clients
Crew Manager
Barros Pizza
Mesa, AZ
11.2020 - 08.2022
- Interviewed and hired new employees
- Trained new employees in every position
- Handled money (counting drawers, bank deposits, fundraisers)
- Cross trained existing employees to maximize team agility and performance
- Recorded inventory sales into organization's weekly income report
- Created detailed reports tracking sales figures, labor costs, product availability
- Worked closely with upper management to develop strategies for improving operational efficiency.
- Monitored customer satisfaction surveys and implemented changes when necessary in order to improve overall guest experience.
Skills
- Menu Memorization
- Service-oriented mindset
- Outstanding customer service
- New Hire Training
- Sales expertise
- Excellent judgment
- Responsible Alcohol Service
- Salesmanship
- Engaging personality
- Complex Problem-Solving
- Organizational ability
- Marketing and sales experience
Timeline
Bartender
Varsity Tavern
07.2022 - 08.2024
VIP Host
Casa Amigos
03.2021 - 07.2022
Crew Manager
Barros Pizza
11.2020 - 08.2022
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