Chloe Loughridge
Williamsburg,MO
Summary
Dynamic event planning professional with a proven track record at Chloe' & Company Events, excelling in customer service and vendor negotiation. Adept at managing budgets and leading teams to create unforgettable experiences. Recognized for meticulous attention to detail and a commitment to exceeding client expectations, ensuring every event is flawlessly executed.
Overview
9
9
years of professional experience
Work History
Founder/ CCO
Chloe' & Company Events
Williamsburg, Missouri
12.2018 - Current
- I opened Chloe's and Company Events to help create experiences that hosts and guests will never forget. With offering both partial planning and wedding management packages, we can help as little or as much as one would like. We also have a full inventory of custom décor rentals that we keep up-to-date with current trends. We focus on all the details, no matter how large or small. Planning a wedding, or any other event, is stressful, and I want to make sure that on the actual event day, you can enjoy the fruits of your labor in planning. We work with brides and party hosts to create the wedding or event they dreamed about. We work with the hosts to create a budget for the event, and create inspiration boards so we can see the details come to life!
- We will then find the perfect team of vendors that fits their budget and style of event. We will plan all the event details, from decorations and tablescapes to helping select menus, finalizing timelines, and payments. We will work on the day of the events to create the vision we have planned. We will handle all setup of decor and ensure that the day goes smoothly. I manage a team of coordinators, planners, floor staff, bartenders, and kitchen staff to ensure that all aspects of the event run smoothly, from pre-event prep, to the day of, and post-event.
- We will work with vendors and hosts to come up with floor diagrams that benefit the flow of the event, and enhance the experience for all guests. Event execution is extremely important for the sponsors and the guests. We will work on the event day and handle any obstacles that may come to light.
Food and Beverage Consultant/ Event and Marketing Manager
Brett Hull's Junction House
Wentzville, Missouri
10.2020 - 01.2021
- I worked with the owners and contractors prior to opening the restaurant to ensure that the floor plan and layout for the front of house were optimal for staff and guests. We worked together to develop a design that will be appealing to all patrons. I work with the General Manager and owners to develop a bar menu that has items for everyone including cocktails, mocktails, shots, whiskeys, and wines.
- I developed a one-of-a-kind wine list that will appeal to all wine drinkers and will help open people up to the idea of 'different' wines. I organized paperwork to ensure that all staff have everything they need to be successful. I developed training programs to keep staff knowledgeable about all current and new products. We have weekly training sessions for both bartenders and servers.
- I ensure that all bartenders and servers are knowledgeable about the products to sell prior to opening and working alone. I work with the executive chef to create the perfect wine pairings for daily features. I create the weekly schedule for all front-of-house team members and managers. On a daily basis, I interact with guests, create lasting relationships with customers, and promote sales and interaction with team members.
- I am forever learning about new and future trends, so we stay ahead in the area. I am in charge of all events, including but not limited to private host events, wine and whiskey dinners, and in-house events. I work with the event hosts, distributors, winery owners, and the executive chef to create the perfect event! No detail goes missed, or unnoticed. I develop catering packages for big and small groups. Worked with the chef to come up with an exclusive catering menu that ranges from buffet to plated, all-inclusive, to à la carte.
Assistant General Manager/Bar Manager
Salt + Smoke
St. Charles, Missouri
07.2020 - 11.2020
- I am in charge of the day to day operations of the front of house staff. I work with the General Manager and chef to ensure that all staff have everything they need for a successful shift. I conduct shift meetings with all servers, bartenders and other floor staff to go over everything for the upcoming shift.
- I manage the bar and conduct inventory weekly to ensure that we are at an appropriate par. I am in charge of coming up with the weekly liquor, beer and wine orders, along with coming up with the weekly whiskey flights and daily wine and cocktail specials. I conduct staff training on proper service along with training of new and current bar products to ensure proper knowledge.
- I make the weekly staff schedule and am in charge of keeping labor costs low while still ensuring premium service. I interact with guests to ensure their experience exceeds their expectations. I work with St. Charles County leaders and develop plans to stay involved in the community. I attend monthly chamber meetings and am an active member of the Community development team.
Ranch Manager/Hospitality Manager/ Event Director
Cedar Cove Ranch & Resort
Eustace, Texas
04.2020 - 06.2020
- Working at Cedar Cove Ranch I have been able to bring together all of the skills I have gained over the years from previous jobs. I am in charge of all back of house duties to ensure that all employees know what needs to be done before guests arrive, while guests are here and after they leave.
- I run the morning meeting and keep the calendar for all employees up-to-date with details. I keep inventory of all lodges, janitorial items and ranch items. I place orders when necessary to keep us at an acceptable par. Being in contact with incoming guests and ensuring everything they ordered is in place is a major part of the day to day.
- When booking guests I talk through all the outdoor hunting and non hunting activities. I will go over all items needed with certain hunts and explain expectations of all hunts. We will go over family activities and schedule the activities and meals while they are staying with us.
- I want all guests to remember their experience with us and also remember how we went above and beyond to ensure everything was perfect for them. I work closely with the other Ranch manager to ensure that all activities are in order and equipment working. We also ensure that all lodges are properly manicured and ready for guests arrival.
- I make an effort to check in on all guests throughout their stay and ensure that they are enjoying their time with us. I perform all ranch tours of the property and the wedding venue. I meet with potential brides and other event hosts to show them all of our accommodations to make their event perfect.
- I work with everyone to bring their vision to life ensuring their decorations are in place, vendors know every detail and family is happy. I work with all brides and hosts throughout the entire planning process and take as much off their shoulders as possible.
Restaurant Manager/ Sommelier/ Event Manager
The Rack House/Tompkins By The Rack House
St. Charles, Missouri
11.2018 - 04.2020
- Having a multitude of responsibilities with Tompkins By the Rack House has opened by ideas for how a restaurant and event space should run. I work day to day working with the executive chef, sous chefs, front of house managers and servers to ensure that the experience for all of our guests exceeds their expectations.
- We are a higher end farm to table restaurant that takes pride in local products and our changing menu. I ensure that all the staff are always learning about the new products that are brought in and are confident talking about wine and cocktail pairings.
- Daily, along with the chef, all staff meets to go over ALL information about the day. We talk about specials, food items, wines, cocktails and our guests. I want not only myself but also the host and servers to know the guests by name so they can start their experience feeling warm and welcome starting at the greeting.
- During brunch, lunch and dinner service I assist the servers and floor manager as the in house Sommelier. I am constantly learning so that I can better assist the guests with offering the most diverse wine and cocktail list and most in-depth pairings.
- Working in events is always something I take great pride in. Helping someone make a memory that will last a life time is what it is all about. I work with clients and the event chef to develop the food and beverage menu that perfectly matches their event. Along with coordinating decor and other aspects to complete the vision of the guest.
Store Manager, Wine, Spirits and Cigar Buyer. Sommelier
Rollers Wine & Spirits
Hilton Head Island, South Carolina
02.2016 - 10.2018
- I work daily in the store to see firsthand all aspects of the Port Royal location and to help grow customer relations. I work with distributors on ordering and bringing in new and up-and-coming products to keep the store as the 'place' to shop for any mainstream, or boutique, brands.
- I manage the daily functions of the staff, and store morning meetings to ensure that each day starts out with the right momentum. I work with customers on custom orders to include wine, spirits, beer, and cigars to help make their vacation or event better than they imagine.
- I work together with the General Manager and other members of the wine team to continuously educate ourselves, to help educate customers in their wine and cocktail selections. I conduct weekly public wine tastings to increase awareness of signature wines produced from all over the world.
- I have developed a marketing routine on all the major social media sites that have helped increase our daily traffic and our event and tasting attendance. I worked hand and hand with the General Manager and owner in the design and layout of a new location; along, with being in contact with contractors about overall theme and vendors about specialty products.
- I manage the stores social media sites to help with promotions and awareness of the new products. I help plan in house events and help party hosts with wine pairings and decor. I also manage the back of house finances to ensure that we are surpassing the quarterly goals set by the owner.
- Since I have taken over as store manager, we have seen an increase in sales in all departments and customer satisfaction. I strive to continue the increase in sales throughout the store as the year continues.
Education
BS - Hospitality
Court of Master Sommeliers
Nationwide12-2013
Bachelor of Science - Business Administration And Management
Columbia College
Columbia, MO12-2013
Skills
- Event planning and management
- Customer service excellence
- Vendor negotiation strategies
- Budget oversight
- Team leadership skills
- Attention to detail
Accomplishments
- Introductory Sommelier Certification, Court of Master Sommeliers, 05/01/16
- TIPS Certified, 06/01/19 - present 903966
- ServeSafe Food Handlers, 2020, 19060268
- Master of Tequila- Patron Master Program
- Attended Oregon Pinot camp, 2017
Timeline
Food and Beverage Consultant/ Event and Marketing Manager
Brett Hull's Junction House
10.2020 - 01.2021
Assistant General Manager/Bar Manager
Salt + Smoke
07.2020 - 11.2020
Ranch Manager/Hospitality Manager/ Event Director
Cedar Cove Ranch & Resort
04.2020 - 06.2020
Founder/ CCO
Chloe' & Company Events
12.2018 - Current
Restaurant Manager/ Sommelier/ Event Manager
The Rack House/Tompkins By The Rack House
11.2018 - 04.2020
Store Manager, Wine, Spirits and Cigar Buyer. Sommelier
Rollers Wine & Spirits
02.2016 - 10.2018
BS - Hospitality
Court of Master Sommeliers
Bachelor of Science - Business Administration And Management
Columbia College