Summary
Overview
Work History
Education
Skills
Timeline
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Chloe Mills

Holland

Summary

Dynamic customer service professional with a proven track record at Petrino's Pizzeria, excelling in customer satisfaction and loyalty. Skilled in handling high-pressure situations with patience and composure, while effectively processing transactions and training new staff. Recognized for maintaining an organized workspace, enhancing the overall customer experience.

Overview

4
4
years of professional experience

Work History

Customer Service Cashier

Petrino's Pizzeria in Zeeland
09.2021 - 04.2025
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.

Education

High School Diploma -

Zeeland East High School
Zeeland, MI
05-2025

Skills

  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Merchandise restocking
  • Up-selling techniques
  • Time management
  • Multitasking and organization
  • Basic math
  • Reliable and responsible

Timeline

Customer Service Cashier

Petrino's Pizzeria in Zeeland
09.2021 - 04.2025

High School Diploma -

Zeeland East High School

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Chloe Mills