Chloe Moore
Brooklyn,MS
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
4
4
years of professional experience
Work History
Information Assistant
Mississippi State Univeristy
11.2023 - Current
- Enhanced visitor experience by providing accurate information and assistance in a timely manner.
- Streamlined the information desk operations by implementing efficient organizational systems and processes.
- Increased visitor satisfaction by offering thorough guidance on facility resources, events, and services.
- Contributed to a positive work environment by maintaining professional communication with colleagues and supervisors.
Hostess
Outback Steakhouse
10.2022 - 03.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Answered customer questions, and informed of accurate wait times.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Accommodated special seating requests for guests to enhance satisfaction.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Front Cashier
Wendys Fast Food
05.2022 - 09.2022
- Greeted customers and responded to requests for information.
- Assisted customers by answering questions and fulfilling requests.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
To-Go Cashier
Demos' Restaurant
06.2021 - 08.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Cashier
Burlington
12.2020 - 05.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
Cashier
Sprit Halloween
06.2020 - 11.2020
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
No Degree - Psychology
Mississippi State University
Starkville, MS05.2027
High School Diploma -
FCAHS
Brooklyn, MS05.2023
No Degree -
Yukon High School
Yukon, OK05.2023
Skills
- Call Transfers
- Front of House
- Menu Memorization
- Sales and Marketing
- Table Setting Arrangements
- Mobile Order Management
- Hospitality and Accommodation
- Calendar and Scheduling Software
- Menu Presentation
- Warm and Friendly
- Restroom Servicing
- Hospitality Service Expertise
- Report generation
- Team collaboration
Timeline
Information Assistant
Mississippi State Univeristy
11.2023 - Current
Hostess
Outback Steakhouse
10.2022 - 03.2023
Front Cashier
Wendys Fast Food
05.2022 - 09.2022
To-Go Cashier
Demos' Restaurant
06.2021 - 08.2022
Cashier
Burlington
12.2020 - 05.2021
Cashier
Sprit Halloween
06.2020 - 11.2020
No Degree - Psychology
Mississippi State University
High School Diploma -
FCAHS
No Degree -
Yukon High School
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