Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Chloe Morgan

Zavalla

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, willing to learn and apply new skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Walgreens
06.2022 - Current
  • Provided exceptional customer service by addressing inquiries and resolving issues related to prescriptions and medications.
  • Utilized pharmacy management systems to maintain accurate patient records and track medication history effectively.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.

Online Personal Shopper

Walmart
05.2021 - 05.2022
  • Collaborated with store teams to ensure optimal product availability and quality.
  • Processed online orders efficiently, ensuring timely fulfillment and delivery accuracy.
  • Utilized Walmart's inventory management system to track stock levels and manage reorders.
  • Provided exceptional customer service by resolving inquiries and addressing concerns promptly.

Education

High School Diploma -

Kirbyville High School
Kirbyville, TX

Skills

  • Problem-solving skills
  • Team collaboration
  • Workflow optimization
  • Patient confidentiality
  • Prescription filling
  • Pharmacy software proficiency
  • Interpreting and processing medication orders
  • Medicare and medicaid process
  • Drug utilization review
  • FDA and HIPAA compliance
  • Resolving customer issues
  • Billing support
  • Microsoft office

Certification

  • CPhT - Certified Pharmacy Technician
  • CPR Certified through RED CROSS

Timeline

Pharmacy Technician

Walgreens
06.2022 - Current

Online Personal Shopper

Walmart
05.2021 - 05.2022

High School Diploma -

Kirbyville High School

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