Summary
Overview
Work History
Education
Skills
Timeline
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Chloe Osborne

Urbana,OH

Summary

Developed skills in fast-paced environments, seeking to transition into a new field. Excel in maintaining quality standards and adhering to safety protocols. Ready to leverage teamwork and operational efficiency skills in a new and challenging role.

Overview

3
3
years of professional experience

Work History

Member Service Representative - Bank Teller

IH Credit Union
Springfield, OH
11.2024 - Current
  • Assisted members with account inquiries and transaction processing.
  • Provided support in resolving member issues and concerns effectively.
  • Maintained accurate records of member interactions and transactions.
  • Handled cash transactions securely, maintaining accurate cash drawer balances and preventing losses due to errors.

Customer Service Representative

Lowe's Home Improvement
Springfield, OH
05.2024 - 11.2024
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Adapted to changing priorities in a fast-paced environment while maintaining quality service standards.
  • Handled returns and exchanges following company policies, ensuring compliance and customer trust.

Delivery Associate

Worldwide Equipment
Dayton, OH
05.2023 - 09.2023
  • Ensured timely delivery of packages, maintaining high customer satisfaction.
  • Operated delivery vehicle safely and efficiently, adhering to traffic regulations.
  • Managed delivery schedules effectively, optimizing routes for efficiency.

Education

High School Diploma -

Urbana High School
Urbana, OH

No Degree - Advanced Medical Imaging

University of Cincinnati
Cincinnati, OH
2027

Skills

  • Issue resolution techniques
  • Fast-paced adaptability
  • High customer satisfaction focus
  • Effective communication skills
  • Conflict resolution strategies
  • Cash handling accuracy

Timeline

Member Service Representative - Bank Teller

IH Credit Union
11.2024 - Current

Customer Service Representative

Lowe's Home Improvement
05.2024 - 11.2024

Delivery Associate

Worldwide Equipment
05.2023 - 09.2023

High School Diploma -

Urbana High School

No Degree - Advanced Medical Imaging

University of Cincinnati