Chloe Plasker
Kingston,NY
Summary
Results-driven specialist in operations and inventory management with a strong background in customer service. Expertise in implementing efficient systems, reducing waste, and enhancing customer satisfaction through strategic inventory planning. Committed to sustainability and continuous improvement in fast-paced retail and e-commerce environments.
Overview
10
10
years of professional experience
Work History
Sales Representative
Folk Refillery & Supply
12.2024 - 09.2026
- Leveraged upselling and cross-selling techniques to drive significant sales growth.
- Educated customers on sustainable living practices while delivering outstanding service.
- Maintained clean, attractive sales floor displays to improve customer engagement.
- Managed inventory levels to ensure product availability and reduce waste.
Chiropractic Assistant
Plasker Family Chiropractic Center
Ho-Ho-Kus, NJ
06.2016 - 08.2026
- Collected accurate medical history and personal information during patient intake to support effective treatment.
- Developed strong relationships with patients to create a welcoming environment that enhances patient experience.
- Optimized clinic workflow by efficiently scheduling patient appointments and minimizing wait times.
- Utilized electronic medical record systems for effective management of patient records and billing processes.
Operations & Customer Service Manager, Contractor
Playa Society
09.2023 - 01.2024
- Implemented new customer service strategy, improving response times and overall efficiency.
- Established clear communication channels, addressing customer concerns to enhance satisfaction.
- Developed re-order plan for Q4 using forecasting and inventory planning expertise.
Inventory Manager
Manymoons
02.2021 - 04.2023
- Collaborated with C-Suite as the Inventory subject. matter expert, helping implement efficient new systems and automation across the thousands of SKUs.
- Handled strategic replenishment for 8 retail locations by analyzing customer feedback, strengthening store manager relationships, and reviewing sell-through data.
- Cultivated relationships with 20+ international vendors to ensure adherence to strict sustainability standards within a circular supply chain.
Warehouse Inventory Specialist
Manymoons
02.2021 - 04.2023
- Led the inventory transition into national retail stores, developing an on-the-ground inventory system for eight stores and training the site managers on both operations and inventory.
- Resolved inventory discrepancies through thorough investigations, maintaining accurate records and supporting inventory integrity.
- Managed warehouse team for order processing and goods receiving, ensuring timely fulfillment for retail and e-commerce.
Education
Certification - Esthetics
Capri Cosmetology Learning Centers of New York
Nanuet, NY07-2024
Bachelor of Science - Business Administration
Marist College
Poughkeepsie05-2020
Skills
- Sales Strategy Development
- Sales Tracking Software
- CRM Software
- Customer Service
- Product knowledge
- Operations Management
- Team Leadership
- Sustainable Selling Techniques
- Organizational skills
- Detail Oriented
Timeline
Sales Representative
Folk Refillery & Supply
12.2024 - 09.2026
Operations & Customer Service Manager, Contractor
Playa Society
09.2023 - 01.2024
Inventory Manager
Manymoons
02.2021 - 04.2023
Warehouse Inventory Specialist
Manymoons
02.2021 - 04.2023
Chiropractic Assistant
Plasker Family Chiropractic Center
06.2016 - 08.2026
Certification - Esthetics
Capri Cosmetology Learning Centers of New York
Bachelor of Science - Business Administration
Marist College