Chloe Powell
Rydal,GA
Summary
At Lake City Animal Hospital, I excelled as a Veterinary Receptionist, mastering telephone etiquette and veterinary medical records software. My proactive approach and compassionate care enhanced client trust and team efficiency. I significantly contributed to staff development and operational improvements, showcasing my ability to multitask and build relationships.
Overview
6
6
years of professional experience
Work History
Veterinary Receptionist
Lake City Animal Hospital
Acworth, GA
11.2020 - Current
- Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
- Provided compassionate support during difficult situations such as end-of-life decisions or emergency visits, establishing trust with clients.
- Assisted veterinarians in providing timely care to patients through effective communication and coordination of services.
- Assisted in training new staff members on reception procedures and software systems, contributing to overall team success.
- Demonstrated commitment to ongoing professional development by attending relevant training sessions and seminars, staying current on industry best practices.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Checked patient demographic and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Performed various administrative tasks by filing, copying and faxing documents.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Managed office bookkeeping with insurance billing and patient payments.
Sales Assistant
Appalachian Outfitters
Acworth, GA
05.2020 - 08.2020
- Processed transactions accurately while maintaining a high level of customer service.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
Meal Liaison
Tiffany Tallent
Cartersville, GA
05.2018 - 08.2018
- Coordinated multiple projects simultaneously, ensuring timely completion and alignment with organizational objectives.
- Maintained a high degree of professionalism at all times, representing the organization with integrity in both internal and external interactions.
Education
No Degree - Business Marketing
University of Mississippi
University, MSNo Degree - Business Marketing
Dalton State College
Dalton, GANo Degree - Business Marketing
Kennesaw State University
Kennesaw, GANo Degree - Bachelor's of Health Science
Georgia Highlands College
Rome, GA05.2025
Skills
- Teamwork and Collaboration
- Telephone Etiquette
- Medical Recordkeeping
- Payment Processing
- Employee Training
- Initiative-taking
- Veterinary Medical Records Software
- Relationship Building
- Customer Service
- Effective Multitasking
- Compassionate Care
- Punctual
Timeline
Veterinary Receptionist
Lake City Animal Hospital
11.2020 - Current
Sales Assistant
Appalachian Outfitters
05.2020 - 08.2020
Meal Liaison
Tiffany Tallent
05.2018 - 08.2018
No Degree - Business Marketing
University of Mississippi
No Degree - Business Marketing
Dalton State College
No Degree - Business Marketing
Kennesaw State University
No Degree - Bachelor's of Health Science
Georgia Highlands College