Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Chloe Rich

Chloe Rich

Bentonville,AR

Summary

Dynamic leader with a proven track record at Brighton Collectibles, enhancing team performance and driving sales growth. Expert in analytical skills and customer service, achieving operational efficiency and exceeding sales targets. Skilled in inventory management and team motivation, consistently fostering environments for success and innovation. Eager to contribute to a dynamic team and explore new career opportunities.

Overview

8
8
years of professional experience

Work History

Assistant Manager

Brighton Collectibles
02.2023 - 06.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Led hiring, and development, enhancing team performance and efficiency.
  • Managed comprehensive retail operations, including inventory control, loss prevention, payroll processing, and maintaining visual merchandising standards.
  • Analyzed sales data to identify trends and adjust inventory orders accordingly.
  • Conducted performance evaluations, identifying areas for development and rewarding strong performance.
  • Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
  • Assisted in budget preparation, ensuring alignment with financial goals.
  • Developed marketing strategies to attract new customers, increasing foot traffic.

Restaurant Hostess

Logan's Roadhouse
10.2019 - 01.2022
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
  • Input orders accurately into POS terminal, split bills and accepted payments.

Server

Pizza Hut
09.2019 - 10.2019
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Counter Salesperson

Campbell Point Marina
04.2019 - 09.2019
  • Built strong rapport with customers, fostering loyalty and repeat business.
  • Increased customer satisfaction by providing personalized service and product recommendations.
  • Handled cash transactions accurately, maintaining accountability for register balances throughout shifts.
  • Performed daily store opening and closing procedures, ensuring security and readiness for business operations.
  • Exceeded monthly sales goals consistently by leveraging strong product knowledge, persuasive selling skills, and attentive customer service.
  • Managed inventory levels, conducting regular stock checks and placing orders as needed.
  • Managed diverse marina operations, from financial transactions to boat services.

Sandwich Artist

SUBWAY®Restaurants
09.2016 - 04.2019
  • Greeted guests, promoted specials, and took orders.
  • Operated POS system with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Manged inventory to minimize waste and optimize stock.

Education

High School Diploma -

Cassville High School
Cassville, MO
05-2019

Skills

  • Team leadership
  • Analytical Skills
  • Sales Training
  • Networking
  • Team motivation
  • Customer service
  • Sales strategies
  • Organization
  • Time Optimization
  • Creative problem solving
  • Data analysis
  • Inventory management
  • Operational efficiency

Interests

  • Crafting and DIY Projects
  • Documentaries
  • Music
  • Interior Design

Timeline

Assistant Manager

Brighton Collectibles
02.2023 - 06.2024

Restaurant Hostess

Logan's Roadhouse
10.2019 - 01.2022

Server

Pizza Hut
09.2019 - 10.2019

Counter Salesperson

Campbell Point Marina
04.2019 - 09.2019

Sandwich Artist

SUBWAY®Restaurants
09.2016 - 04.2019

High School Diploma -

Cassville High School
Chloe Rich