Chloe Robson
San Diego,CA
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Server/ Bartender
We Olive Oil and Wine Experiance
07.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Social Media Coordinator/ Sales Representative
Zilly Hair
03.2024 - Current
- Created social media content with consistent content and tone.
- Enhanced online engagement with the creation of compelling content for various platforms.
- Created shareable content that resonated with followers, driving increased engagement rates and audience growth.
- Strengthened brand identity with consistent messaging, tone, and visual elements across all posts.
Barista
Vili's Health Bar
10.2023 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Catering Server
Hafner Vineyard
03.2015 - 06.2022
- Assisted in event setup and teardown, ensuring a smooth transition between functions.
- Provided friendly, courteous service to create memorable moments for guests.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Enhanced guest experience by providing exceptional service during catered events.
Server
Diavola Pizzeria
08.2018 - 03.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Associate of Science - Nutrition Sciences
San Diego City College
San Diego, CA06-2024
Skills
- Exceptional customer service
- Hospitality service expertise
- Memory retention
- Cleanliness standards
- Food safety practices
- Point of sale operation
- Allergy awareness
Certification
- Cardiopulmonary Resuscitation (CPR) - American Heart Association.
- Food Handler Certificate (FHC) - American National Standards Institute (ANSI).
- First Aid Certification - American Red Cross.
- Alcohol Server Certification - Training for Intervention Procedures (TIPS).
Timeline
Server/ Bartender
We Olive Oil and Wine Experiance
07.2024 - Current
Social Media Coordinator/ Sales Representative
Zilly Hair
03.2024 - Current
Barista
Vili's Health Bar
10.2023 - Current
Server
Diavola Pizzeria
08.2018 - 03.2020
Catering Server
Hafner Vineyard
03.2015 - 06.2022
Associate of Science - Nutrition Sciences
San Diego City College
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