Chloe Sievers
Galveston,TX
Summary
Dynamic and detail-oriented professional with proven organizational skills and time management expertise, honed at The Animal Clinic of Galveston. Adept at data entry and bookkeeping, I excel in enhancing customer satisfaction and streamlining operations, ensuring a welcoming environment while effectively managing client inquiries and appointment scheduling.
Overview
7
7
years of professional experience
Work History
Receptionist
The Animal Clinic of Galveston
Galveston
01.2025 - 05.2026
- Greeted clients and answered phone calls, providing information about services and appointment scheduling.
- Managed patient records using electronic health record systems, ensuring accuracy and confidentiality.
- Assisted veterinary staff with administrative tasks, contributing to efficient clinic operations.
- Handled incoming payments and processed transactions accurately for client billing.
- Coordinated appointment schedules, optimizing daily workflow for veterinary services.
- Addressed client inquiries and concerns, enhancing customer satisfaction through effective communication.
- Maintained cleanliness and organization of reception area, promoting a welcoming environment for clients and pets.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
Sales Associate
Kohls Department Store
Pasadena, TX
09.2019 - 01.2025
- Assisted customers in selecting merchandise, enhancing overall shopping experience.
- Maintained organized sales floor, ensuring product availability and visual appeal.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times.
- Provided product information and recommendations, addressing customer inquiries effectively.
- Supported inventory management by restocking shelves and conducting periodic counts.
- Trained new associates on store policies and procedures, fostering a knowledgeable staff.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
Associate of Science -
San Jacinto College
Pasadena, TX05.2019
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Bookkeeping
- Customer Service
Timeline
Receptionist
The Animal Clinic of Galveston
01.2025 - 05.2026
Sales Associate
Kohls Department Store
09.2019 - 01.2025
Associate of Science -
San Jacinto College