Chloe Stewart
Summary
Organized and highly trained server with experience in fine dining, bartending, and fast-paced restaurant environments. Skilled in anticipating customer needs, addressing complaints and resolving issues in a timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Care Coordinator
SPEAR Physical Therapy
06.2023 - 05.2024
- Greeted and directed visitors to appropriate personnel and answered average of 50-80 calls and emails daily
- Processed payments for services rendered according to established procedures
- Performed regular audits on data entered into an Electronic Medical Record System in order to identify errors or discrepancies
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
Server
Kimika
05.2022 - 06.2023
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests needs.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Increased repeat clientele by building rapport with patrons and anticipating their preferences.
Server and Cashier
Bowlero Corp
10.2021 - 05.2022
- Worked with POS system to place orders and manage bills
- Replenished food items, paper products to keep service station well-stocked
- Bussed and reset tables
- Upsold high-profit items such as group appetizers and mixed drinks to enhance sales numbers
- Checked identification for minimum age for sale of alcoholic beverages.
Education
Bartending -
ABC Bartending School
Psychology -
St. Francis College
Brooklyn Heights, Brooklyn06.2025
Skills
- High Volume Dining
- Fine dining experience
- Bar terminology
- POS system expertise
- Food Safety Training
- Food and Beverage Upselling
- Time management
- Team Leadership
- Analytical Skills
Certification
- ATAP certified, ABC Bartending School - 2022
- TIPS certified, ABC Bartending School - 2022
- ServSafe Certified - 2022
Timeline
Care Coordinator
SPEAR Physical Therapy
06.2023 - 05.2024
Server
Kimika
05.2022 - 06.2023
Server and Cashier
Bowlero Corp
10.2021 - 05.2022
Bartending -
ABC Bartending School
Psychology -
St. Francis College
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