Summary
Overview
Work History
Education
Skills
Timeline
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Chloe Strickland

Guyton,GA

Summary

Dynamic Administrative Office Assistant with proven expertise at Strickland Propane Company in enhancing workflow efficiency and customer satisfaction. Skilled in invoice processing and professional communication, I excel in building relationships and supporting team collaboration, ensuring a seamless office environment and exceptional service delivery. Committed to maintaining confidentiality and accuracy in all tasks.


Overview

1
1
year of professional experience

Work History

Administrative Office Assistant

Strickland Propane Company
09.2024 - Current
  • Managed day-to-day office tasks, ensuring a smooth workflow and timely completion of projects.
  • Maintained confidentiality of sensitive information while handling various administrative tasks involving customer files and company records.
  • Contributed to a professional atmosphere by maintaining a clean, organized workspace and managing office supplies inventory.
  • Managed incoming correspondence effectively by sorting mail, distributing messages to appropriate parties, and responding to queries as needed.
  • Processed incoming new work orders and requests, customer payments, updating customer invoices, and bill collection
  • Supported company heads with data entry tasks, streamlining recordkeeping processes for increased accuracy in reporting.
  • Ensured consistent delivery of quality customer service by providing friendly support via phone calls or email communications when required.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Assisted coworkers and staff members with special tasks on daily basis.

Waitress

The Shellhouse Restaurant
07.2024 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

Education

Bachelor of Arts - Business Administration And Management

Brewton-Parker College
Mount Vernon-Ailey, GA
04-2024

Associate of Arts - Business Administration And Management

Brewton-Parker College
Mount Vernon-Ailey, GA
05-2023

High School Diploma -

South Effingham High School
Guyton, GA
05-2020

Skills

  • Customer service
  • Team collaboration
  • Professional communication
  • Customer and client relations
  • Relationship building
  • Invoice processing
  • Dedicated team player
  • Computer proficiency
  • Microsoft Excel
  • Microsoft Word
  • Excel spreadsheets
  • Office administration

Timeline

Administrative Office Assistant

Strickland Propane Company
09.2024 - Current

Waitress

The Shellhouse Restaurant
07.2024 - Current

Bachelor of Arts - Business Administration And Management

Brewton-Parker College

Associate of Arts - Business Administration And Management

Brewton-Parker College

High School Diploma -

South Effingham High School