Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chloe Webber

Houston,TX

Summary

My leadership ensured consistent quality, with a focus on strategic improvements and staff development. Friendly Waitress Trainer offering 10 years of hands-on experience in restaurant industry. Communicative and punctual individual polished in training new servers and providing ongoing instruction. Commended for first-rate workmanship abilities and phenomenal customer service skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Waitress Trainer

House of Pies
09.2022 - Current
  • Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
  • Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
  • Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary.
  • Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
  • Assisted new hires in acclimating to the workplace by providing support, encouragement, and guidance throughout their training period.

Restaurant Manager

Denny's
04.2021 - 08.2023
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.

Education

Medical Assistant Program - Medical Assistant

Fortis College
1201 West Oaks Mall, Houston, TX 77082
12.2024

GED -

Liberty Careers Institute , LLC
16151 Cairnway Drive, Suite 107A Houston, TX 77084
06.2021

Skills

    Team motivation

    Body Language Awareness

    Wine Pairing Expertise

    Patience and Tact

    Energy and enthusiasm

Certification

TABC certified

Texas food handler certification

CPR certification


Timeline

Waitress Trainer

House of Pies
09.2022 - Current

Restaurant Manager

Denny's
04.2021 - 08.2023

Medical Assistant Program - Medical Assistant

Fortis College

GED -

Liberty Careers Institute , LLC

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Chloe Webber