Chloe Yohman
Lakeland
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
06.2024 - Current
- Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
- Maintained regular and consistent attendance and punctuality.
- Cleaned counters, machines, utensils, and seating areas daily.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Used POS system to accurately enter orders and process payments.
- Create genuine connections with customers to ensure a good experience
Car Wash Employee
ModWash
08.2022 - 06.2023
- Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.
- Inspected and maintained equipment throughout self-service and vehicle wash areas, comprising power washers, and central vacuums' individual units.
- Kept customer areas clean and tidy to maintain professional, hygienic standards.
- Greeted customers and assessed needs to recommend suitable car wash services.
Education
High School Diploma -
George Jenkins
Lakeland, FL05-2027
Skills
- Hospitality service expertise
- Clear communication
- Positive and professional
- Time management
- POS system operation
- Exceptional customer service
- New hire training
- Verbal and written communication
Timeline
Barista
Starbucks
06.2024 - Current
Car Wash Employee
ModWash
08.2022 - 06.2023
High School Diploma -
George Jenkins