Summary
Overview
Work History
Education
Skills
Timeline
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Chloe Skyers

Ogunquit,ME

Summary

Positive and upbeat professional successful at balancing guest and business needs. Well-organized in managing check-in and check-out procedures and coordinating services with diverse team members. Good multitasking, planning, and communication skills.

Overview

3
3
years of professional experience

Work History

Front Desk Agent/Night Auditor

Anchorage By The Sea
Ogunquit, ME
07.2024 - Current
  • Verified customer credit to establish payment method for accommodations.
  • Maintained cleanliness of lobby area at all times.
  • Performed bookkeeping activities to balance accounts and conduct nightly audits.
  • Verified accuracy of room rates and other charges during check-in process.
  • Scheduled reservations for groups and special events.
  • Kept accurate records of guest transactions.

Front Desk Receptionist

Best Western Hotel
Bar Harbor, ME
05.2024 - 07.2024
  • Updated customer information in databases regularly to ensure accuracy of records.
  • Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
  • Sorted invoices for accounting department by date stamping and filing by vendor code.
  • Coordinated maintenance requests for office equipment and facilities.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.

Caregiver

Golden Age Nursing Home
Kingston, Jamaica
11.2021 - 04.2022
  • Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
  • Instructed family members on how to provide bedside care.
  • Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
  • Administered prescribed medications on a timely basis following care plan instructions.
  • Assisted clients with maintaining good personal hygiene.

Education

Associate of Science - Science Education

Excelsior College
Kingston Jamaica
05-2021

High School Diploma -

Papine High School
Kingston Jamaica
07-2020

Skills

  • Payment processing
  • Database management
  • Nightly auditing
  • Reservation scheduling
  • Customer verification
  • Conflict resolution
  • Customer service
  • Time management
  • Attention to detail
  • Problem solving
  • Word processing
  • Microsoft office
  • Documentation
  • Multitasking Abilities

Timeline

Front Desk Agent/Night Auditor

Anchorage By The Sea
07.2024 - Current

Front Desk Receptionist

Best Western Hotel
05.2024 - 07.2024

Caregiver

Golden Age Nursing Home
11.2021 - 04.2022

Associate of Science - Science Education

Excelsior College

High School Diploma -

Papine High School

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Chloe Skyers