Chloe Brasington
Coral Springs,FL
Summary
Responsible student with good judgment, time management, and a flexible schedule. Frequently praised as hard-working, reliable, possessing a good work ethic, and adaptable to new tasks and environments. Looking to gain valuable experience in a professional setting.
Overview
5
5
years of professional experience
Work History
Florist
The Wandering Petal
12.2021 - 12.2023
- Performed office and retail service duties, such as filing paperwork, serving customers, answering telephones, selling items, and receiving payment.
- Conferred with clients regarding price, type of arrangement desired and delivery specifics.
- Cut flowers to set up aesthetically pleasing floral displays within the store.
- Performed daily maintenance tasks such as watering, cutting, conditioning, and cleaning plants, flowers, and foliage.
- Informed customers about the care, maintenance, and handling of various flowers, foliage, indoor plants, and other items.
- Performed general cleaning duties in store to ensure shop was clean and tidy.
Personal Shopper/Cashier
The Fresh Market
07.2021 - 12.2021
- Receive payment by cash, check, or credit cards
- Answer customers' questions, and provide information on procedures or policies
- Maintain clean and orderly checkout areas and complete other general cleaning duties
- Assist with duties in other areas of the store, such as packaging stock, restocking, and cashiering
- Manage multiple phone lines for curbside ordering, ensuring timely order completion and customer satisfaction
- Shop orders for curbside pickup, ensuring quality products and satisfactory replacements when necessary.
Personal Shopper
The Fresh Market
08.2020 - 06.2021
- Shop orders for curbside pickup, ensuring quality products and satisfactory replacements when necessary
- Manage multiple phone lines for curbside ordering, ensuring timely order completion and customer satisfaction
- Train new employees on the requirements of curbside services to ensure quality and customer satisfaction
- Manage bulk/candy/coffee department, ensuring stocked product, fresh coffee, and a clean environment
- Assist with duties in other areas of the store such as making floral arrangements, packaging baked goods, and cashiering
- Assist customers by providing information and resolving their complaints.
Hospitality
Youth With A Mission
08.2018 - 03.2020
- Assign work schedules, following work requirements, to ensure quality and timely delivery of service
- Train volunteers in department needs and functions and explain needs of organization
- Collaborate with staff members to plan or develop programs of events, schedules, activities, and menus
- Inspect guest rooms, public areas, and grounds for cleanliness and appearance
- Provide assistance to staff members by inspecting rooms, setting tables or doing laundry
- Assign duties to department volunteers, and schedule shifts when appropriate.
Education
Bachelor of Science (B.S.) Psychology - Psychology
Regent University
Virginia Beach, VA05.2025
Skills
- Customer Service
- Social Perceptiveness
- Active Listening
- Handling Complaints
- Positive Reinforcement
- Adaptable and Flexible
- Dependable and Responsible
Timeline
Florist
The Wandering Petal
12.2021 - 12.2023
Personal Shopper/Cashier
The Fresh Market
07.2021 - 12.2021
Personal Shopper
The Fresh Market
08.2020 - 06.2021
Hospitality
Youth With A Mission
08.2018 - 03.2020
Bachelor of Science (B.S.) Psychology - Psychology
Regent University
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