Summary
Work History
Education
Skills
Timeline
Generic

Chloey Rogers

Coatesville ,IN

Summary

Dynamic and results-driven professional with a strong work ethic and exceptional customer service skills honed at Applebee's Grill and Bar. Proven ability to enhance guest engagement and satisfaction while efficiently managing POS operations. Recognized for cultivating positive relationships and effectively resolving customer concerns, contributing to a welcoming dining experience.

Work History

Server

Applebees Grill and Bar
  • Provided exceptional customer service by promptly addressing guest inquiries and needs.
  • Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
  • Collaborated with kitchen staff to ensure timely food delivery and accurate orders.
  • Learned and applied menu knowledge to effectively communicate specials to guests.
  • Supported team members during peak hours to maintain efficient service flow.
  • Adapted quickly to changing environments and customer demands while maintaining professionalism.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Sales Associate

Kohls Department Store
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Processed transactions efficiently using point-of-sale systems, ensuring accuracy in sales operations.
  • Maintained a clean and organized sales floor, promoting an inviting environment for customers.
  • Collaborated with team members to achieve daily sales goals through effective communication and teamwork.
  • Engaged in ongoing product training to provide informed recommendations and support customer needs.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Education

Cascade Highschool
Clayton, In

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Customer service
  • Service prioritization
  • Sales techniques
  • Performance improvement
  • Daily specials memorization
  • Bill computation
  • Front-of-house display creation
  • Multitasking and organization
  • Check payment processing
  • Point of sale (POS) system operations

Timeline

Server

Applebees Grill and Bar

Sales Associate

Kohls Department Store

Cascade Highschool
Chloey Rogers