Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chol Leek

Rochester,MN

Summary

Highly skilled professional experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests.

Experienced waiter with proficiency in providing top-notch customer service in busy restaurant environments. Track record of managing large number of tables while maintaining high level of customer satisfaction and enhancing dining experience. Strengths include strong communication skills, ability to multitask, and work under pressure. In previous roles, contributed to increased customer loyalty through consistent delivery of friendly service and accuracy in order handling.

Enthusiastic professional experienced with cocktail service. Experienced providing timely service with enthusiasm and efficiency. Consistently acknowledged for maintaining superior service standards while exceeding sales goals.

Dynamic Waiter experienced in FOH and BOH functions. Engaging communicator with exceptional customer service and food-handling skills. Skilled in memorizing menu items and taking accurate drink and food orders.

Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests.

Self-motivated and dependable professional offering many years of restaurant industry experience. Proficient in assisting guests with reservations, takeout orders, and general inquiries. Career history achieving high performance with minimal supervision.

Responsible professional with several years of experience in fast-paced service settings. Systematic about taking accurate orders, keeping customers happy and supporting team success. Quickly clears and resets tables, restocks supplies and cleans up spills.

Hardworking waiter with several years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff.

Customer-focused Waiter known for high productivity and efficient task completion. Possess specialized skills in order management, customer service, and conflict resolution. Excel at communication, teamwork, and adaptability, ensuring positive dining experiences and seamless service.

Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Outgoing student pursuing flexible part-time employment with weekend and evening shift options.

Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.

Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

A committed student eager to leverage exceptional communication and interpersonal skills in a professional setting. Possesses experience in data entry and money handling. Capable of quickly memorizing product details and fostering strong customer relationships.

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.

Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.

Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.

High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.

Skilled professional offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations.

Sociable server offering several years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of pos system operations and food safety and sanitation regulations.

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Efficient Server known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels.

Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.

Overview

21
21
years of professional experience

Work History

Waiter/Server

Boston Harbor Hotel at Rowes Wharf
Boston , Massachusetts
06.2004 - Current
  • Delivered accurate checks at the end of each meal period.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Filled condiments and napkin containers during slack periods.
  • Brought food and beverages to tables in a timely manner.
  • Provided excellent customer service by anticipating guest needs and responding promptly to requests.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Stocked service areas with supplies during slow periods.
  • Reconciled cash drawers at the end of shifts to verify sales totals.
  • Prepared checks, itemizing total meal costs and taxes.
  • Ensured all dishes were prepared according to recipe standards.
  • Assisted in preparing salads, appetizers and desserts to speed up food service.
  • Reviewed daily specials, menu changes and service specifications.
  • Relayed orders to service bar and kitchen via point-of-sale register system.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Followed all safety and sanitation regulations when handling food or drinks.
  • Completed opening and closing checklists to ensure smooth restaurant operations.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Cleaned dining room chairs, tables, floors and other surfaces regularly.
  • Informed customers about specials, upselling additional food and drink items.
  • Set up banquet rooms for special events including weddings, parties, business meetings.
  • Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
  • Informed customers of daily specials and signature menu items.
  • Trained new employees to perform duties.
  • Stocked server areas with supplies before, during and after shifts.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Presented menus and answered questions regarding items.
  • Provided assistance with closing tasks such as restocking supplies and cleaning equipment.
  • Performed cashier duties such as taking payments, counting change, and issuing receipts.
  • Assisted with setting up the dining area before shift began.
  • Provided excellent customer service to ensure repeat customers.
  • Took orders from patrons accurately and efficiently.
  • Checked with customers to ensure that they were enjoying their meals.
  • Presented menus to patrons, answered questions about menu items and made recommendations.
  • Calculated charges, issued table checks, and collected payments from customers.
  • Greeted guests and answered questions about menu items.
  • Answered phone calls for reservations or takeout orders in a professional manner.
  • Served food and beverages to patrons and confirmed complete orders.

Education

Associate of Science - Finance

Burker Hill Community College
Boston, MA
05-2019

Bachelor of Science - Accounting And Finance

Umass Boston
Boston, MA

Skills

  • Food inspection
  • Food spoilage prevention
  • Menu item recommendation
  • High volume dining
  • Point-of-sale system
  • Calm demeanor
  • Conflict resolution
  • Sales techniques
  • Dining area maintenance
  • Food handling safety
  • Check payment processing
  • Dietary restriction support
  • Fine dining
  • Professional appearance
  • Positive and professional
  • Complaint resolution
  • Service prioritization
  • Menu design
  • Tip calculation
  • Order management
  • Food station setup
  • Order accuracy
  • Wine pairings
  • Special dietary requirements
  • Food and wine pairings
  • Attention to detail
  • Time management
  • Food allergy awareness
  • Bill computation
  • Meal recommendations
  • Cash handling
  • Plate presentation
  • Point of sale (POS) system operations
  • Beverage service
  • Bar terminology
  • Food preparation knowledge
  • Wine service
  • Verbal and written communication
  • Banquet coordination
  • Compliance standards
  • Strong multitasking
  • Table turnover
  • Accurate money handling
  • Order taking
  • VIP support
  • Item promotion
  • Salesmanship
  • Regulatory compliance
  • Food safety
  • Cleanliness
  • Wine history
  • Tableside service
  • Safe alcohol service
  • Table setting arrangements
  • Side dish preparation
  • Food presentation
  • Table setting
  • Dining customer service
  • Food and beverage pairings
  • Food service etiquette
  • Basic math
  • Buffet setup and takedown
  • Price memorization
  • Reliability and punctuality
  • Memory retention
  • Menu memorization
  • Team collaboration
  • Hospitality and accommodation
  • Decision-making
  • Guest relations management
  • Dining room preparation
  • Guest relations
  • Effective customer upselling
  • Quality control
  • Daily specials memorization
  • Table bussing
  • Liquor, wine, and food service
  • Customer service

Timeline

Waiter/Server

Boston Harbor Hotel at Rowes Wharf
06.2004 - Current

Associate of Science - Finance

Burker Hill Community College

Bachelor of Science - Accounting And Finance

Umass Boston
Chol Leek