Summary
Overview
Work History
Education
Skills
Timeline
StoreManager
Chondi Gray

Chondi Gray

General Manager
Allentown,PA

Summary

Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations.

Overview

9
9
years of professional experience

Work History

Store Manager

Forever 21
10.2022 - Current
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Trained and mentored associates to teach daily tasks and procedures.
  • Analyzed sales data to identify trends and adjust strategies accordingly.

Assistant Store Manager

Forever 21
08.2021 - 10.2022
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information.

Customer Service Supervisor

Jcpenneys
05.2016 - 08.2021
  • Monitored phone calls to promote better service and provide feedback.
  • Participated in subordinates' tasks to facilitate productivity or help overcome difficulties.
  • Communicated regularly with other departments regarding any changes in policy or procedure that may affect customers.

Education

Bachelor of Science - Telecommunications

Alabama A&M University
Normal, AL

Skills

  • Inventory management
  • Sales analysis
  • Employee training
  • Visual merchandising

Timeline

Store Manager

Forever 21
10.2022 - Current

Assistant Store Manager

Forever 21
08.2021 - 10.2022

Customer Service Supervisor

Jcpenneys
05.2016 - 08.2021

Bachelor of Science - Telecommunications

Alabama A&M University

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