Dependable dealer with strong hand-eye coordination and quick thinking. Proven ability to monitor gameplay for fairness and resolve disputes effectively, ensuring exceptional customer service in a dynamic gaming environment.
Overview
12
12
years of professional experience
Work History
21 Dealer
Palms Casino
Las Vegas, NV
05.2024 - 02.2026
Monitored gameplay for fairness, addressing disputes and maintaining player satisfaction.
Collaborated with pit bosses to maintain a secure gaming environment through vigilant monitoring.
21 Multi Dealer
Orleans Hotel & Casino
Las Vegas, NV
10.2021 - 02.2026
Dealt various table games while ensuring compliance with gaming regulations.
Maintained accurate chip and cash transactions during high-volume gaming hours.
Provided exceptional customer service, enhancing guest experience and engagement.
Monitored game play for fairness and adherence to house rules consistently.
Trained new dealers on game procedures and customer interaction standards.
Collaborated with management to resolve disputes efficiently and effectively.
Assisted in maintaining a clean, organized gaming environment for optimal operations.
Continuously honed dealing skills to maintain a high level of proficiency in various casino games, increasing versatility and adaptability in response to changing customer preferences.
Implemented process improvements for quicker game setups and transitions.
21 Dealer
Gold Coast Casino
Las Vegas, NV
01.2014 - 03.2020
Trained new dealers on game rules and operational procedures to enhance team performance.
Implemented efficient table management strategies, optimizing player flow and game pace.
Assisted in the development of training materials, improving onboarding process for new staff.