Chontay Kirby
Portland
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
19
19
years of professional experience
2
2
years of post-secondary education
Work History
Store Manager
Petunias Pies & Pastries
Portland
10.2022 - 05.2026
- Managed daily operations of a busy bakery and pastry shop.
- Oversaw inventory management and restocked supplies as needed.
- Trained and supervised staff to ensure quality customer service.
- Ensured compliance with health and safety regulations consistently.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Created weekly work schedules for store personnel.
Location Manager
Martines Fine Bake Shop
Scarsdale
01.2017 - 08.2022
- Managed daily operations for a busy bakery ensuring smooth workflow.
- Oversaw inventory management to maintain stock levels of baking supplies.
- Enforced quality control measures to maintain product consistency and standards.
- Ensured all employees had up-to-date knowledge of new products and services being offered.
- Reviewed employee timesheets for accuracy before submitting them for payroll processing.
- Established effective communication channels between management and staff members.
Assistant Manager
Aramark
New York
05.2007 - 12.2016
- Collaborated with management to implement training programs for new employees.
- Oversaw inventory management and ensured proper stock levels in dining facilities.
- Monitored compliance with health and safety regulations across all service areas.
- Maintained up-to-date knowledge of company products and services.
Education
Associate of Arts - Technical And Scientific Communication
Bronx Community College
Bronx, NY 02.2005 - 05.2007
Associate of Applied Science - Communications
Bronx Community College
Bronx, NYSkills
- Inventory management
- Cash handling
- Staff training
- Health compliance
- Quality control
- Store operations management
- Team building
- Effective communication
Timeline
Store Manager
Petunias Pies & Pastries
10.2022 - 05.2026
Location Manager
Martines Fine Bake Shop
01.2017 - 08.2022
Assistant Manager
Aramark
05.2007 - 12.2016
Associate of Arts - Technical And Scientific Communication
Bronx Community College
02.2005 - 05.2007
Associate of Applied Science - Communications
Bronx Community College