Summary
Overview
Work History
Education
Skills
Timeline
Generic

Choyeon Kim

Mesa

Summary

Dynamic Medical Assistant with a proven track record at Shanghai Chinese Acupuncture and Herbal Medicine, excelling in clinical operations and customer support. Skilled in employee scheduling and adept at fostering patient relationships, I effectively coordinated appointments and enhanced patient intake processes, ensuring a seamless experience for all clients.

Overview

6
6
years of professional experience
3
3
years of post-secondary education

Work History

Medical Assistant

Shanghai Chinese Acupuncture and Herbal Medicine
Chandler
08.2022 - 05.2023
  • Assisted practitioners with patient intake and medical history documentation.
  • Coordinated scheduling of patient appointments and follow-up visits.
  • Conducted initial assessments and recorded vital signs for patients.

Receptionist

Hilton Garden Inn Downtown Phoenix
Phoenix
05.2022 - 10.2022
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled and confirmed appointments.
  • Greeted visitors and provided them with assistance.

Back Office Assistant

Best Western Premier
Incheon
02.2021 - 08.2021
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Managed and maintained file system covering expenses, reports and support documentation.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.

Tourism

Incheon Tourism Organization
Incheon
06.2017 - 02.2019

  • Handled travel arrangements for groups, couples, executives and special needs clients.
  • Sustained operational efficiencies, coordinating domestic/international customer travel accommodations while managing airfare, hotel bookings and rental car reservations.
  • Asked open-ended questions to best understand client needs and determine best travel offerings.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.

Education

Master of Science - Acupuncture And Herbal Medicine

Phoenix Institute of Acupuncture And Herbal Medicine
Phoenix , AZ
07.2023 - 07.2025

Associate of Arts - Hospitality Management

College of Southern Nevada
Las Vegas, LV
01.2021 - 06.2022

Skills

  • Employee Scheduling
  • Hiring and Training
  • Customer Support
  • Clinical operations

Timeline

Master of Science - Acupuncture And Herbal Medicine

Phoenix Institute of Acupuncture And Herbal Medicine
07.2023 - 07.2025

Medical Assistant

Shanghai Chinese Acupuncture and Herbal Medicine
08.2022 - 05.2023

Receptionist

Hilton Garden Inn Downtown Phoenix
05.2022 - 10.2022

Back Office Assistant

Best Western Premier
02.2021 - 08.2021

Associate of Arts - Hospitality Management

College of Southern Nevada
01.2021 - 06.2022

Tourism

Incheon Tourism Organization
06.2017 - 02.2019
Choyeon Kim