Business professional with robust analytical skills and proven track record in driving impactful decisions. Strong focus on team collaboration, adaptable to changing needs, and consistently delivers results. Expertise in data analysis, process improvement, and stakeholder engagement, coupled with keen ability to translate complex data into actionable insights. Reliable and goal-oriented with commitment to excellence in every project.
Overview
17
17
years of professional experience
Work History
Enterprise Business Analyst
Illinois Housing Development Authority
01.2022 - Current
Managed stakeholder relationships to set project objectives and criteria
Defined clear project requirements and managed communication between technical teams and vendors
Implemented best practices to improve project delivery timelines and maintain quality standards
Reduced operational costs through data analysis and reporting dashboards
Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
Improved business processes by analyzing current practices and recommending optimization strategies.
Senior Solutions Analyst
Adtalem
01.2015 - 01.2022
Increased client satisfaction by delivering customized solutions tailored to their specific business challenges.
Spearheaded initiatives that led to the adoption of new cutting-edge technologies, increasing the team''s overall technical competency and competitive edge in the market.
Collaborated with cross-functional teams to design and implement innovative technology solutions for complex problems.
Developed comprehensive documentation to facilitate seamless handoff of projects to clients or other teams.
Mentored junior analysts, providing guidance on best practices and industry trends, fostering professional growth within the team.
Project Manager
Consultant - Self Employed
01.2013 - 01.2015
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Planned, designed, and scheduled phases for large projects.
Met project deadlines without sacrificing build quality or workplace safety.
Established effective communication among team members for enhanced collaboration and successful project completion.
Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
Director of Creative and Technical Services
ALPHAMETRIX
01.2008 - 01.2013
Developed high-performing team by providing mentorship, guidance, and opportunities for professional growth.
Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
Improved project efficiency with strategic planning, resource allocation, and time management practices.
Increased company revenue by streamlining processes and implementing cost-saving measures.
Education
Instructional Technology -
Western Illinois University
Skills
Strong Collaborator
Project Management
Requirements Gathering
Business Partner Relationships
Problem-Solving
Reporting & Data Visualizations
Project Planning
Microsoft Office Suite
TOOLS
Microsoft Projects
Monday.com
JIRA
SCRUM
Manage Engine
Smartsheet
Power BI
Reporting Automation
SharePoint
Timeline
Enterprise Business Analyst
Illinois Housing Development Authority
01.2022 - Current
Senior Solutions Analyst
Adtalem
01.2015 - 01.2022
Project Manager
Consultant - Self Employed
01.2013 - 01.2015
Director of Creative and Technical Services
ALPHAMETRIX
01.2008 - 01.2013
Instructional Technology -
Western Illinois University
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