Chris Benton
Trenton,FL
Summary
Reliable driver with strong expertise in time management and customer service. Committed to ensuring safety and punctuality in all deliveries while maintaining vehicle functionality.
Overview
37
37
years of professional experience
Work History
Driver
Independent Contractor - Self Employed
Trenton Fl. - Gainesville Fl. Area
11.2018 - Current
- Delivered goods promptly to various locations, ensuring adherence to traffic laws and safety regulations.
- Maintained vehicle cleanliness and functionality through regular inspections and preventative maintenance.
- Navigated efficiently using GPS technology, optimizing routes for timely deliveries.
- Managed schedules independently, coordinating with clients for delivery times and locations.
- Developed strong relationships with clients, enhancing customer satisfaction through reliable service.
- Implemented process improvements that reduced delivery times and increased efficiency in operations.
- Followed all relevant traffic laws and safety regulations.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Kept detailed mileage and fuel reports to track overall fuel costs.
Assistant Bakery Manager
Publix
Gainesville, FL
07.2009 - 08.2017
- Supervised daily bakery operations, ensuring compliance with safety and quality standards.
- Trained and mentored team members on production techniques and customer service best practices.
- Coordinated inventory management, optimizing stock levels to reduce waste and improve efficiency.
- Implemented new baking processes, enhancing product consistency and freshness for customers.
- Developed staff schedules, effectively aligning resources to meet peak demand periods.
- Analyzed sales trends to forecast demand, adjusting production plans accordingly for profitability.
- Managed department inventories by tracking sales and ordering product and supplies to meet customer demands, drive sales and reach company gross profit goals.
- Enhanced customer satisfaction by providing exceptional service and handling special requests for bakery products.
- Participated in regular quality control checks on bakery items, ensuring consistent taste, appearance, and freshness across the board.
- Managed order fulfillment process for custom cake orders and catering needs – prioritizing workflow based on deadlines and client expectations.
- Improved communication among team members through regular meetings and open dialogue regarding operations updates or issues requiring attention.
- Resolved customer complaints promptly and professionally, turning potentially negative experiences into positive outcomes.
- Taught specialized skills, methods and techniques and delegated assignments to bakery associates to maximize department productivity and profits.
- Supervised baking and general production to drive sales and monitor overhead expenses.
- Inspected, checked, and monitored baking products and supplies to guarantee freshness.
- Managed inventory levels, ensuring timely ordering of supplies to maintain optimal product availability.
Owner
Benton Industrial Flooring & Shotblasting
Florida
03.1989 - 06.2009
- Oversaw daily operations, ensuring high-quality flooring installation and shotblasting services.
- Managed project timelines and budgets, coordinating with clients and suppliers for successful execution.
- Developed training programs for staff, enhancing skills in safety protocols and equipment usage.
- Streamlined operational processes, improving efficiency and reducing turnaround times on projects.
- Implemented quality control measures to maintain industry standards in flooring installations.
- Fostered strong client relationships, driving repeat business through exceptional service delivery.
- Conducted market analysis to identify growth opportunities and inform strategic business decisions.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Education
High School Diploma -
Eastside High
Gainesville, FLSkills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Problem-solving
- Safe driving practices
- Punctual and reliable
- City and non-city driving
- Punctuality
- GPS and route planning
- Loading and unloading
- Safety protocols
- Driving in adverse conditions
- Navigational systems and GPS
- Traffic law observation
- Vehicle maintenance
- Equipment operation
- Basic vehicle repairs
Timeline
Driver
Independent Contractor - Self Employed
11.2018 - Current
Assistant Bakery Manager
Publix
07.2009 - 08.2017
Owner
Benton Industrial Flooring & Shotblasting
03.1989 - 06.2009
High School Diploma -
Eastside High