Christopher Brunetti
Queen Creek,AZ
Summary
Skilled Technician and Sales Associate with a proven track record at IES, enhancing customer satisfaction and retention through exceptional service and technical support. Expert in troubleshooting and preventive maintenance, alongside strong relationship-building skills. Achieved notable improvements in client loyalty by prioritizing quality control and efficient problem resolution. Reliable and detail-focused, with strong aptitude for troubleshooting and problem-solving in technical environments. Possesses foundational knowledge in electronics and mechanical systems, coupled with hands-on skills in equipment maintenance and repair. Dedicated to ensuring operational efficiency and contributing to team success through precise and accurate work.
Overview
3
3
years of professional experience
Work History
Security Technician
IES
03.2023 - Current
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Increased client retention rates through exceptional customer service and prompt attention to concerns or issues that arose.
Sales Associate
Famous Footwear
04.2022 - 11.2022
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
High School Diploma -
Higley High School
Gilbert, AZ05-2023
Skills
- Attention to Detail
- Customer Service
- Works Well Under Pressure
- Multitasking and Organization
- Power Tools and Equipment
- Troubleshooting
- Quality Control
- Preventive Maintenance
Timeline
Security Technician
IES
03.2023 - Current
Sales Associate
Famous Footwear
04.2022 - 11.2022
High School Diploma -
Higley High School
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